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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.87 - $25.28
Work Schedule
Flexible
Benefits
Wage
401k plan
Employee Discounts
Free coffee
Performance reviews
Therapy reimbursement
Job Description
Alfred Coffee is a renowned specialty coffee company that opened its first location on the tree-lined Melrose Place in January 2013. Over the years, Alfred has established itself as a leader in the coffee industry by adhering to three key core values: team culture, customer experience, and quality products. These values have enabled Alfred to build a passionate following among customers through innovative beverage offerings, eye-catching cafe designs, and top-notch customer service. With locations spanning from Los Angeles, Austin, and San Francisco to various international sites including the Middle East, Alfred Coffee strives to deliver a consistent, exceptional coffee experience... Show More
Job Requirements
- Minimum of 3 shifts per week
- Ability to work collaboratively in a team environment
- Excellent customer service skills
- Basic understanding of coffee and tea beverages a plus
- Ability to maintain a clean and safe work environment
- Strong communication skills
- Adherence to company policies and procedures
- Willingness to learn and adapt to new tasks
- Physical ability to perform job-related tasks including lifting up to 20 pounds and standing for long periods
Job Qualifications
- Previous experience in a café or restaurant setting preferred but not required
- A passion for working with the public in a customer-facing capacity
- Strong communication and interpersonal skills
- Ability to work well in a team environment and under pressure
- Positive attitude and willingness to learn
- Flexibility to attend quarterly team meetings or trainings that may occasionally be scheduled outside of regular working hours
- Ability to lift up to 20 pounds without assistance
- Ability to move quickly and efficiently within the café
- Ability to hear and communicate effectively in English
- Good vision including the ability to see details at close range
- Flexibility to bend and squat as necessary to perform cleaning and stocking tasks
- Ability to stand for extended periods and work in a fast-paced environment
- Capable of operating a cash register or tablet device to enter customer orders accurately and efficiently
- Ability to speak clearly and project voice to effectively communicate with customers and team members
Job Duties
- Greet guests warmly deliver exceptional service and anticipate needs
- Explain beverage and food options answer questions and build customer rapport
- Handle phone inquiries process orders accurately and manage mobile app operations
- Maintain a calm and welcoming presence during busy periods
- Craft consistent high-quality beverages following Alfred standards
- Maintain coffee equipment and understand coffee tea origins and flavor profiles
- Prepare food according to Alfred recipes understand food handling protocols explain food options to customers and maintain a clean prep space
- Report safety hazards to the manager on duty
- Collaborate effectively with colleagues through active listening clear communication and a solution-oriented approach
- Inform management of operational inconsistencies and perform duties with a team focus
- Ensure a clean and organized work environment restock shelves and assist with deliveries
- Practice active listening communicate effectively with colleagues and support a team-oriented approach
- Report operational inconsistencies and maintain a safe work environment by following hygiene protocols along with food and health safety standards
- Follow all company procedures for cash handling food safety cafe organization sanitation and hygiene
- Report safety hazards and employee accidents to the manager on duty
- Maintain consistent attendance provide advance notice for scheduling conflicts and adhere to company policies
- Adhere to all policies and procedures outlined in companys employee handbook
- Perform any other tasks that may be assigned to meet company goals
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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