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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.87 - $25.28
Work Schedule
Flexible
Benefits
Wage plus tips
401k plan
Employee Discounts
free coffee and pastry each shift
Performance reviews
Therapy reimbursement
Job Description
Alfred Coffee is a renowned specialty coffee company that first opened its doors in January 2013 on the picturesque and tree-lined Melrose Place. With roots deeply embedded in major cities such as Los Angeles, Austin, San Francisco, and international locations in the Middle East, Alfred Coffee has built a passionate and loyal customer base. This follows from the company's core values of consistent innovation, everyday excellence, collaborative individuality, and joyful belonging. These principles guide everything Alfred Coffee does, from crafting innovative and delicious beverages to ensuring a visually appealing ambiance and providing exceptional customer service. The company is widely celebrated... Show More
Job Requirements
- Able to lift up to 20 pounds without assistance
- Move quickly and efficiently within the café environment
- Ability to hear and communicate effectively in English
- Good vision including the ability to see details at close range
- Flexibility to bend and squat as necessary to perform cleaning and stocking tasks
- Ability to stand for extended periods and work in a fast-paced environment
- Capable of operating a cash register or tablet to enter orders accurately and efficiently
- Ability to speak clearly and project voice to effectively communicate with customers and team members
Job Qualifications
- Previous experience in a café or restaurant setting preferred but not required
- A passion for working with the public in a customer-facing capacity
- Strong communication and interpersonal skills
- Ability to work well in a team environment and under pressure
- Positive attitude and willingness to learn
- Flexibility to attend quarterly team meetings or trainings scheduled outside of regular working hours
- Maintain a minimum of 3 shifts per week
Job Duties
- Greet guests warmly, deliver exceptional service, and anticipate needs
- Explain beverage and food options, answer questions, and build customer rapport
- Handle phone inquiries, process orders accurately, and manage mobile app operations
- Maintain a calm and welcoming presence during busy periods
- Craft consistent, high-quality beverages following Alfred standards
- Maintain coffee equipment and understand coffee and tea origins and flavor profiles
- Prepare food according to Alfred recipes, understand food handling protocols, explain food options to customers, and maintain a clean prep space
- Report safety hazards to the manager on duty
- Collaborate effectively with colleagues through active listening, clear communication, and a solution-oriented approach
- Inform management of operational inconsistencies and perform duties with a team focus
- Ensure a clean and organized work environment, restock shelves, and assist with deliveries
- Practice active listening, communicate effectively with colleagues, and support a team-oriented approach
- Report operational inconsistencies and maintain a safe work environment by following hygiene protocols along with food and health safety standards
- Follow all company procedures for cash handling, food safety, cafe organization, sanitation, and hygiene
- Report safety hazards and employee accidents to the manager on duty
- Maintain consistent attendance, provide advance notice for scheduling conflicts, and adhere to company policies
- Adhere to all policies and procedures outlined in the company’s employee handbook
- Perform other tasks assigned to meet company goals
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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