Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.87 - $25.87
Benefits
Wage: 17.87 per hour plus tips (21.87 - 25.87 per hour approximately)
401k plan
Employee Discounts
free coffee and pastry each shift
Performance reviews (90-day and annual review)
Open Path Collective - Therapy Reimbursement
Job Description
Alfred Coffee is a renowned specialty coffee company that first opened its doors in January 2013 on the iconic tree-lined Melrose Place in Los Angeles. The company has developed a loyal following due to its commitment to four core values: consistent innovation, everyday excellence, collaborative individuality, and joyful belonging. These values drive Alfred Coffee's mission to provide an exceptional experience with every visit, combining innovative drinks, striking interior design, and outstanding customer service. Over the years, Alfred Coffee has expanded beyond its initial location to several key markets including Austin, San Francisco, and even international locations in the Middle East.... Show More
Job Requirements
- Able to lift up to 20 pounds without assistance
- move quickly and efficiently from one area of the café to another
- ability to hear and communicate effectively in English
- good vision, including the ability to see details at close range
- flexibility to bend and squat as necessary to perform cleaning and stocking tasks
- ability to stand for extended periods and work in a fast-paced environment
- capable of operating a cash register or tablet device to enter customer orders accurately and efficiently
- ability to speak clearly and project voice to effectively communicate with customers and team members
Job Qualifications
- Previous experience in a café or restaurant setting preferred but not required
- passion for working with the public in a customer-facing capacity
- strong communication and interpersonal skills
- ability to work well in a team environment and under pressure
- positive attitude and willingness to learn
- flexibility to attend quarterly team meetings or trainings that may occasionally be scheduled outside of regular working hours
- ability to maintain a minimum of 3 shifts per week
Job Duties
- Greet guests warmly, deliver exceptional service, and anticipate needs
- explain beverage and food options, answer questions, and build customer rapport
- handle phone inquiries, process orders accurately, and manage mobile app operations
- maintain a calm and welcoming presence during busy periods
- craft consistent, high-quality beverages following Alfred standards
- maintain coffee equipment and understand coffee/tea origins and flavor profiles
- prepare food according to Alfred recipes, understand food handling protocols, explain food options to customers, and maintain a clean prep space
- report safety hazards to the manager on duty
- collaborate effectively with colleagues through active listening, clear communication, and a solution-oriented approach
- inform management of operational inconsistencies and perform duties with a team focus
- ensure a clean and organized work environment, restock shelves, and assist with deliveries
- practice active listening, communicate effectively with colleagues, and support a team-oriented approach
- report operational inconsistencies and maintain a safe work environment by following hygiene protocols along with food and health safety standards
- follow all company procedures for cash handling, food safety, cafe organization, sanitation, and hygiene
- report safety hazards and employee accidents to the manager on duty
- maintain consistent attendance, provide advance notice for scheduling conflicts, and adhere to company policies
- adhere to all policies and procedures outlined in Company’s employee handbook
- perform any other tasks assigned to meet company goals
Job Location
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