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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Job Description
Hy-Vee is a well-established American supermarket chain known for its commitment to customer service and community involvement. Founded in 1930, Hy-Vee operates markets across several Midwestern states and prides itself on providing a helpful and friendly shopping experience with the motto 'a helpful smile in every aisle.' The company emphasizes employee engagement and teamwork as the cornerstones of its customer service philosophy, ensuring that customers feel valued and supported during every visit. Hy-Vee stores offer a wide range of grocery items, pharmacy services, and other retail conveniences, playing an essential role in the communities they serve.\n\nThe role of Aisles Online... Show More
Job Requirements
- high school diploma or equivalent preferred
- proficient usage of mobile device technology, and technology troubleshooting
- ability to see detail at near range with or without correction
- physically able to perform medium work including occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
- able to perform physical activities such as lifting, stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
- possess the ability to compose original correspondence, follow technical manuals, evaluate technical data, advise people, interview to obtain basic information, guide people to provide basic direction and have increased contact with people
Job Qualifications
- high school diploma or equivalent preferred
- proficient usage of mobile device technology and technology troubleshooting
- commitment to the Hy-Vee mission and a willingness to promote the values of the company
- good verbal and written communication skills
- strong interpersonal skills and ability to relate to and interact with people in a friendly, professional manner
- ability to identify problems, develop and execute solutions
- ability to interact with basic computer systems including word processing, spreadsheet and email applications as well as job-specific programs
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- makes an effort to learn customers’ names and to address them by name whenever possible
- assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- transports totes from command center to pickup lane
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
- upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer’s arrival
- ensures products maintain proper temperature through the entire process
- gathers and stages orders in holding area for pick-up
- performs other job-related duties and special projects as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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