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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $21.45
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program (EAP)
Job Description
Signature Aviation is a globally recognized leader in private aviation services, operating more than 225 locations worldwide. As the largest network of private aviation terminals, Signature Aviation delivers safe, convenient, and elevated experiences that redefine private air travel. The company is well-known for its dedication to hospitality excellence, reflected in its certification as a Great Place to Work and its commitment to caring for both its guests and employees. With nearly 6,000 team members who are passionate aviation experts, Signature Aviation is devoted to providing top-tier service while fostering employee growth and well-being. This ethos is complemented by various benefits... Show More
Job Requirements
- High school diploma or GED
- minimum of 18 years of age
- ability to pass background and drug checks
- meet airport security badge requirements
- legally authorized to work
- excellent vision and ability to pass color vision test
- valid state driver’s license
- CDL if required by location
- good judgment and ability to follow directions
- preferred experience or training in aviation or customer service
Job Qualifications
- High school diploma or general education degree (GED)
- minimum of 18 years of age
- ability to pass company background checks, drug tests, and meet airport security badge requirements
- legally authorized to work in the jurisdiction of employment
- excellent vision and coordination with the ability to pass a color vision test
- valid state driver’s license, commercial driver’s license (CDL) if required
- ability to exercise good judgment and follow directions
- preferred 3 to 6 months experience or training in aviation, customer service, or related field
- excellent guest service skills with an energetic and guest-obsessed personality
- ability to read, comprehend, and communicate in English
- math skills including addition, subtraction, multiplication, division, percentages, fractions, and time
- physical ability to operate ground support equipment safely
- critical thinking and reasoning skills
- excellent interpersonal skills
- ability to multitask
- computer proficiency
- successful completion of company training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met
- proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns
- operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal, guest vehicle, or other mode of transportation
- provide professional and friendly guest service while exhibiting a positive and helpful attitude
- offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage, and cargo
- maintain safe, clean, and secure ramps and operations
- fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- understand, comply with, and enforce all operational, safety, and guest service requirements
- stop work when unsafe conditions or acts are likely to cause harm and report concerns
- follow emergency response procedures during critical events
- understand, comply with, and enforce all security protocols
- create accurate records pertaining to time worked and activities performed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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