Airport Supervisor (BTV)

United Ground Express (UGE) is a prominent provider of regional ground handling services for United Airlines, playing a critical role in ensuring smooth and efficient airport operations. As a vital part of the airline's ground services, UGE delivers highly specialized customer and operational support at airports across the country. The company prides itself on maintaining service excellence, operational efficiency, and providing a positive workplace culture. UGE empowers its employees to offer reliable, friendly, and timely services to United Airlines passengers, setting a high standard in the airline hospitality industry. The organization strongly values diversity and equal opportunity, fostering an inclusive environment where teamwork and collaboration are prioritized. UGE’s workforce benefits from competitive pay, comprehensive benefits, and ample opportunities for professional growth and development. With a strong emphasis on safety compliance, operational excellence, and customer satisfaction, UGE continues to be an essential partner in the aviation sector, bridging passengers to their destinations safely and on time.

The Airport Supervisor role at UGE is a key leadership position responsible for overseeing all aspects of the day-to-day operations of an assigned airport station. Located onsite, the supervisor supports the General Manager by ensuring operational, financial, and team performance goals are met or exceeded. The position offers a competitive salary range of $55,000 to $60,000 per year. As a department leader, the Airport Supervisor fosters a positive and welcoming work environment that motivates the team and delivers United's flyer-friendly service to customers. This role requires managing station budgets, staffing, and resources while maintaining compliance with safety standards and internal controls. The supervisor acts as a role model for excellent customer service, drives continuous improvement through analyzing performance data, coaching employees, and addressing operational challenges with calm leadership. The position entails maintaining strong working relationships with airport authorities, vendors, and internal divisions, as well as managing vendor contracts and supporting other functions remotely as needed. The Airport Supervisor must be flexible to work varied shifts, including weekends and holidays, to respond to the dynamic nature of airport operations. This challenging and rewarding role is pivotal in sustaining the high standards of service and operational efficiency that UGE and United Airlines are known for.