Airport Service Concierge

Costa Mesa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $19.25

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

travel benefits

401(k) match

Paid Time Off

Job Description

JSX is a unique lifestyle airline that prides itself not only on delivering exceptional travel experiences but also on fostering a dynamic and supportive work environment for its employees. As a lifestyle carrier, JSX seamlessly blends entrepreneurship, determination, and a commitment to excellence, making it an employer of choice for those passionate about aviation and customer service. With a company culture that values innovation and growth, JSX provides its employees with a runway to success, encouraging creativity, professional development, and a collaborative spirit.

The Airport Service Concierge role at JSX is essential for creating a smooth and enjoyable travel e... Show More

Job Requirements

High school diploma or GED
Ability to occasionally lift 75+ pounds
Capability to perform intermittent physical activities such as bending, reaching, and prolonged standing
Availability to work flexible shifts including early mornings, late nights, holidays, and weekends
Current and valid driver’s license
Willingness to undergo initial and random drug and alcohol screenings as per DOT and FAA guidelines
Certification as Ground Security Coordinator (GSC) with training for customer and baggage security screening

Job Qualifications

High school diploma or GED
Customer service experience preferred
Aviation experience is a plus
Ability to communicate effectively and professionally
Demonstrated organizational and multitasking skills
Proactive mindset with problem-solving abilities
Valid driver’s license

Job Duties

Greet customers and assist with check-in, verify IDs, print boarding passes, screen luggage for hazardous materials
Lead the boarding process, make announcements, verify identification, inform customers about flight updates and delays
Operate security screening equipment and conduct baggage inspections for safety compliance
Coordinate communication between ground team and flight crew, assist with aircraft arrivals and deplaning, restock onboard amenities
Maintain a clean, well-stocked lounge environment
Handle valet parking responsibilities, park and retrieve customer vehicles, assist with arrivals and departures
Monitor operational environment and report safety risks, ensure compliance with policies and regulatory guidance

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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