Airport Lounge Wait Staff

Sodexo is a global leader in quality of life services, providing integrated food services, facilities management, and other value-added solutions to a wide range of sectors, including corporate, healthcare, education, and airport services. With a strong commitment to improving the quality of life for clients and their customers, Sodexo operates in numerous countries worldwide, fostering social, economic, and environmental progress in the communities it serves. The company values diversity, culture, and inclusion, ensuring that every employee is treated fairly and with respect, and is empowered to thrive in their roles by bringing their unique identities and ideas to the workplace. This supportive environment highlights Sodexo's commitment to not just being an employer, but a partner in personal and professional growth, offering access to ongoing training, advancement opportunities, and a comprehensive benefits package.

The Airport Lounge Wait Staff position at Sodexo is a part-time opportunity based at the British Airways Lounge in Boston Logan International Airport (BOS). This role offers competitive pay at $21.75 per hour and is primarily scheduled for afternoon and evening shifts on weekends. The primary function of the Airport Lounge Wait Staff is to deliver exceptional customer service to passengers using the lounge facilities, ensuring a welcoming, comfortable, and professional environment. Staff members serve a variety of freshly prepared menu items including entrées, appetizers, desserts, and beverages with attention to quality and presentation.

This role is customer-facing and demands excellent interpersonal skills as the wait staff will greet and seat guests, present menus, introduce specials, and provide knowledgeable recommendations on meals, beverages, and wines while addressing dietary concerns such as allergens. Accuracy and attentiveness in taking and relaying orders to the kitchen are critical, as is monitoring guest satisfaction throughout their visit and professionally managing any issues or complaints. Physically, the job requires prolonged standing or walking for up to 8 or more hours per shift, and the ability to lift and move items weighing up to 50 pounds occasionally. The position requires candidates to have a high school diploma or equivalent with little to no prior experience, making it an excellent entry-level opportunity for individuals interested in hospitality at one of the world’s busiest airports.

Sodexo emphasizes a culture of care and inclusivity, ensuring that employees feel valued and supported. Benefits include flexible work schedules to support a healthy work-life balance, various health and wellness programs such as medical, dental, and vision coverage, paid time off, holidays, and retirement savings plans. Many locations also offer site-specific perks like free meals during shifts, uniforms, safety shoes, and transportation or parking assistance.

Working as part of Sodexo’s airport lounge team means contributing to memorable travel experiences for an international clientele while developing valuable customer service and hospitality skills. The company also enforces strict compliance with local regulations on alcohol service, including certification requirements where applicable, ensuring a safe and respectful environment for guests and staff alike. Overall, the Airport Lounge Wait Staff role provides a dynamic and rewarding career pathway for those passionate about hospitality in a vibrant, high-paced airport setting and who thrive in a supportive, diverse workplace.