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Airport Lounge Wait Staff

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.00
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Benefits

Flexible work environment
continuous training and development
Career advancement opportunities
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k
Employee Discount Programs
FREE MEALS during shifts
Uniforms Provided
Public transportation support
parking assistance

Job Description

Sodexo is a global leader in quality of life services, specializing in providing comprehensive food services, catering, facility management, and integrated solutions worldwide. Their mission is to improve the daily lives of people and create a better life for everyone by enhancing service quality and contributing to economic, social, and environmental progress within the communities they operate in. Sodexo values a workplace culture that emphasizes respect, fairness, and inclusiveness, encouraging employees to be authentic and have their voices heard to foster a stronger, happier team environment. As a company committed to equal employment opportunities, Sodexo ensures that all individuals are treated fairly regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other legally protected characteristic. They also emphasize flexibility for employees by offering supportive work environments that allow for work-life balance, continuous training and advancement opportunities, and a variety of benefits that promote employee well-being. Each workplace unit might offer additional specific benefits depending on location and contract terms, supporting employees with resources such as free meals during shifts, transportation assistance, uniforms, and safety gear.

The position of Airport Lounge Wait Staff at the Airport Dimensions-Sapphire Lounge by The Club offers a full-time role focused on delivering exceptional customer service in a fast-paced airport lounge setting. Employees are scheduled to work afternoon and evening shifts on varying days, with detailed scheduling provided during the interview process. The pay rate is set at $21 per hour, reflecting the professional standards Sodexo maintains for its service staff. This role demands a warm, welcoming demeanor, serving as the face and ambassador of the lounge experience to ensure a memorable visit for every customer. Wait Staff are responsible for serving food, adhering strictly to dining protocols, greeting and seating guests, presenting menus, and occasionally handling payment operations or assisting with food preparation and storage. Punctuality and reliability for scheduled shifts are essential, alongside adaptability to varying job duties dependent on the business needs and client requirements.

Candidates for this role are ideally those with a cooperative spirit, adaptability, and reliability, who contribute positively to creating a healthy and safe working environment. While some prior relevant experience (between zero to one year) is preferred, Sodexo welcomes motivated individuals eager to grow within a supportive team framework. The position is a non-tipping service role, emphasizing professional service excellence as part of the Sodexo service culture. This role offers substantial opportunities for career development through continuous training and advancement channels, reflecting Sodexo’s investment in its employees’ futures and lifestyle balance.

Job Requirements

  • Minimum education level of high school diploma or equivalent
  • availability to work afternoon and evening shifts on varying days
  • ability to provide warm and courteous customer service
  • capable of operating payment systems and handling guest transactions
  • ability to maintain a clean and safe work environment
  • physical capability to stand and walk for extended periods
  • willingness to follow company policies and procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • customer service experience is an asset
  • ability to communicate effectively in English
  • strong interpersonal and teamwork skills
  • adaptability to vary duties as assigned
  • reliable and punctual work ethic

Job Duties

  • Serve food to customers at select tables following proper protocol
  • greet and seat customers and present the menu
  • accept payments, direct customers to cashier, or operate cash register when necessary
  • assist with food preparation and proper food storage
  • attend scheduled shifts punctually and reliably
  • perform additional tasks as assigned according to business and client needs

Job Criteria

Experience

Entry Level (1-2 years)


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