
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.50
Work Schedule
Flexible
Benefits
Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k plan
Employee Discount Programs
Shift meals or allowances
uniforms
Transportation support
Parking support
Job Description
Sodexo is a global leader in food services and facilities management, dedicated to improving the quality of life for its clients and communities. With operations spanning the globe, Sodexo provides a variety of services including food service, catering, facilities management, and integrated facility solutions. The company is renowned for its commitment to sustainability, inclusion, and employee well-being, fostering a culture where every individual is valued, respected, and able to bring their true selves to work. Sodexo’s focus on social responsibility and community progress reflects its dedication to making a positive impact not just within the workplace, but in the broader economic and social environments it serves.
The Airport Lounge Wait Staff role at Sodexo offers a unique opportunity for individuals to join a dynamic team serving elite clientele at the Cathay Pacific Lounge located in San Francisco International Airport (SFO). This full-time position, offering a competitive pay rate of $24.50 per hour, requires candidates to provide exceptional and attentive service tailored to an upscale airport lounge environment. The ideal candidate will deliver an experience that exceeds customer expectations by offering professional, friendly, and efficient service, ensuring that guests feel welcomed and well cared for throughout their visit.
As Airport Lounge Wait Staff, employees will be responsible for presenting menus, introducing specials, and making knowledgeable recommendations about the menu, which includes a range of freshly prepared entrees, appetizers, desserts, and beverage items. The position demands strong interpersonal skills, as staff will answer questions about menu items including allergens and preparation methods, relay orders accurately to the kitchen, and verify the correctness of each order with guests. Attention to detail is paramount, as staff must also ensure all food and beverages are served with high-quality presentation and consistency.
Physical stamina is necessary for this role as it involves significant walking and standing for shifts that may exceed eight hours. Additionally, candidates must be able to lift and move weights occasionally up to 50 pounds and perform repetitive motions, reaching and bending throughout their shift. Training in alcohol service management, such as TIPS or TEAM certification, is required if the role includes serving alcohol, ensuring compliance with local laws and regulations.
Sodexo promotes a flexible and supportive work environment, recognizing the importance of work-life balance for its employees. The company supports career growth with ongoing training and advancement opportunities to help transform a job into a rewarding and sustainable career. Benefits encompass a comprehensive package that includes paid time off, holidays, medical, dental, vision coverage, tuition reimbursement, 401k plans, employee discounts, and additional site-specific benefits like free meals or transportation support where applicable.
Working at Sodexo not only means being part of a respected global brand but joining a community that cares deeply about equality, diversity, and making a tangible difference in the everyday lives of people. The Airport Lounge Wait Staff role is perfect for those who thrive in fast-paced, customer-focused environments and wish to contribute positively through excellent service and hospitality in a prestigious setting.
The Airport Lounge Wait Staff role at Sodexo offers a unique opportunity for individuals to join a dynamic team serving elite clientele at the Cathay Pacific Lounge located in San Francisco International Airport (SFO). This full-time position, offering a competitive pay rate of $24.50 per hour, requires candidates to provide exceptional and attentive service tailored to an upscale airport lounge environment. The ideal candidate will deliver an experience that exceeds customer expectations by offering professional, friendly, and efficient service, ensuring that guests feel welcomed and well cared for throughout their visit.
As Airport Lounge Wait Staff, employees will be responsible for presenting menus, introducing specials, and making knowledgeable recommendations about the menu, which includes a range of freshly prepared entrees, appetizers, desserts, and beverage items. The position demands strong interpersonal skills, as staff will answer questions about menu items including allergens and preparation methods, relay orders accurately to the kitchen, and verify the correctness of each order with guests. Attention to detail is paramount, as staff must also ensure all food and beverages are served with high-quality presentation and consistency.
Physical stamina is necessary for this role as it involves significant walking and standing for shifts that may exceed eight hours. Additionally, candidates must be able to lift and move weights occasionally up to 50 pounds and perform repetitive motions, reaching and bending throughout their shift. Training in alcohol service management, such as TIPS or TEAM certification, is required if the role includes serving alcohol, ensuring compliance with local laws and regulations.
Sodexo promotes a flexible and supportive work environment, recognizing the importance of work-life balance for its employees. The company supports career growth with ongoing training and advancement opportunities to help transform a job into a rewarding and sustainable career. Benefits encompass a comprehensive package that includes paid time off, holidays, medical, dental, vision coverage, tuition reimbursement, 401k plans, employee discounts, and additional site-specific benefits like free meals or transportation support where applicable.
Working at Sodexo not only means being part of a respected global brand but joining a community that cares deeply about equality, diversity, and making a tangible difference in the everyday lives of people. The Airport Lounge Wait Staff role is perfect for those who thrive in fast-paced, customer-focused environments and wish to contribute positively through excellent service and hospitality in a prestigious setting.
Job Requirements
- High school diploma or GED or equivalent experience
- 0 to 1 year related experience
- minimum legal age to serve alcohol if applicable per local laws
- valid TIPS or TEAM certification or equivalent if required
- ability to walk or stand for prolonged periods
- ability to lift and move up to 50 pounds occasionally
- physical ability to perform repetitive motions
- reliable attendance and punctuality
- ability to respond to guest needs and resolve complaints professionally
Job Qualifications
- High school diploma or GED or equivalent experience
- 0 to 1 year related experience
- knowledge of alcohol service regulations if applicable
- certification in TIPS, TEAM or equivalent if required
- excellent customer service skills
- ability to work in a fast-paced environment
- strong communication and interpersonal skills
- professional and friendly demeanor
- ability to handle multiple guests and tasks simultaneously
- attention to detail and presentation skills
Job Duties
- Greet and seat guests
- present menus
- introduce specials or menu changes
- provide knowledgeable meal and beverage recommendations
- answer questions about menu items, allergens, and preparation
- accurately take and relay orders to the kitchen
- confirm orders with guests
- check all items for quality and completeness
- monitor guest needs and respond promptly
- address concerns or complaints professionally
- perform significant walking and mobility tasks
- stand or walk for extended periods throughout a shift
- reach, bend, stoop, push, pull, and lift up to 35 pounds frequently and 50 pounds occasionally
- use hands and arms for various tasks
- taste and smell as needed
- perform repetitive motions
- attend scheduled shifts punctually with reliability
- perform other duties as assigned based on client requirements
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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