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Airport Lounge Wait Staff

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.28
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Benefits

Flexible work environment
Training and Development
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

Sodexo is a global leader in quality of life services, dedicated to improving the daily experiences of millions of people worldwide. Operating across a diverse array of sectors including food services, catering, and facilities management, Sodexo stands out as a trusted partner to clients in many industries. One such sector includes airport hospitality, where Sodexo manages exclusive lounges to deliver premium service and convenience to travelers. At the heart of Sodexo's operations is a commitment to creating a better everyday for everyone through ethical business practices, sustainability, and inclusion. Part of a vibrant global network, Sodexo values diversity and fosters an environment where employees feel respected, empowered, and motivated to contribute their best.

The role of Airport Lounge Wait Staff at Sodexo, specifically stationed within the UNITED CLUB at Los Angeles International Airport (LAS), offers a unique opportunity to be part of a high-end service team dedicated to elevating the traveler’s experience. This position is designated as part-time, with working shifts requiring open availability, and an hourly pay rate of $18.28. The ideal candidate for this role will be someone who thrives in a fast-paced, dynamic environment and has a keen attention to detail when catering to guests.

As an Airport Lounge Wait Staff member, your primary responsibility is to provide excellent, attentive service to guests by presenting menu options, offering professional recommendations, and ensuring all food and beverage orders are accurate and delivered promptly. The lounge serves made-to-order entrées, appetizers, desserts, and beverage selections, including alcoholic drinks where permissible under local regulations. This role requires walking or standing for extended periods, the ability to lift items up to 50 pounds occasionally, and the ability to perform repetitive motions as part of the daily duties.

Working at Sodexo’s airport lounge means more than just serving guests; it means contributing to a welcoming and efficient environment where customer satisfaction is the foremost goal. You will engage with diverse clientele, answering questions about menu items and allergens, and professionally handling any feedback or concerns raised. This role also entails a level of physical stamina and dexterity, as you will frequently be moving around the lounge to monitor guest needs and maintain service quality.

Beyond the immediate scope of duties, Sodexo emphasizes the importance of professionalism, teamwork, and ongoing development. Employees are supported with access to training, advancement opportunities, and a flexible work environment that respects personal priorities. Additionally, Sodexo prides itself on its inclusive culture, ensuring all employees are treated with fairness and respect regardless of background or identity.

This part-time position offers a comprehensive benefits package that includes paid time off, medical, dental, and vision plans, 401k options, tuition reimbursement, and other perks such as employee discounts and site-specific benefits like shift meals and transportation support. Candidates will be expected to comply with state-specific alcohol service training if applicable and must be of legal age to serve alcohol where required.

Job Requirements

  • High school diploma, GED, or equivalent experience
  • 0 to 1 year related experience
  • must be at or over the minimum age to serve alcohol based on local city and state regulations if applicable
  • may require valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification
  • must comply with all state-specific alcohol training requirements
  • ability to stand or walk for extended periods
  • ability to lift up to 50 pounds occasionally
  • ability to perform repetitive motions
  • punctual and reliable attendance
  • ability to communicate effectively with diverse guests
  • ability to follow safety and sanitation guidelines

Job Qualifications

  • High school diploma, GED, or equivalent experience
  • 0 to 1 year related experience
  • knowledge of customer service and hospitality principles
  • ability to communicate clearly and professionally
  • basic understanding of food safety and hygiene standards
  • ability to handle multiple tasks efficiently
  • ability to follow detailed instructions and standard operating procedures
  • good interpersonal skills and team collaboration
  • familiarity with point of sale systems a plus
  • willingness to comply with alcohol service certification requirements if applicable

Job Duties

  • Greet and seat guests
  • present menus
  • introduce specials or menu changes
  • provide knowledgeable recommendations on meals, beverages, and wine
  • answer questions about menu items, allergens, and preparation
  • accurately take and relay orders to the kitchen
  • confirm orders with guests
  • process orders in the correct sequence
  • check all items for quality and completeness ensuring presentations are attractive and consistent
  • monitor guest needs
  • respond to requests and address concerns or complaints with professionalism
  • significant walking or other means of mobility
  • ability to walk or stand for extended periods during shifts which may exceed 8 hours
  • ability to reach, bend, stoop, push and/or pull, frequently lift up to 35 pounds and occasionally lift/move 50 pounds
  • use hands to finger, handle, feel or reach with hands and arms
  • ability to taste and smell
  • perform repetitive motions
  • attend work and show up on time with satisfactory regularity
  • other duties as assigned depending on business necessities and client requirements

Job Criteria

Experience

No experience required


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