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Airport Lounge Wait Staff

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Benefits

Flexible work environment
ongoing training
Career advancement opportunities
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k
discount programs

Job Description

Sodexo is a global leader in quality of life services, dedicated to creating better everyday experiences for people around the world. Operating in various sectors such as food service, catering, facilities management, and integrated solutions, Sodexo partners with clients to deliver exceptional service that enhances both customer and employee satisfaction. With a strong commitment to fostering diverse work environments where every individual is treated fairly and respectfully, Sodexo encourages employees to bring their authentic selves to work, value their ideas, and contribute meaningfully to the team. This progressive company values cultural inclusion and equal employment opportunities, ensuring a supportive and safe workplace where differences are celebrated. Sodexo's operations span across numerous industries, and its commitment to sustainability, social responsibility, and community development is integral to its mission to improve the quality of life for all stakeholders.

The role of Airport Lounge Wait Staff at Sodexo, specifically at the UNITED CLUB - MCO location, is a full-time position offering an hourly rate of $17.00. This role is vital in delivering attentive, efficient, and personalized service within a high-standard airport lounge environment. The successful candidate will be responsible for greeting guests, providing menu information including specials and allergen details, and serving a wide range of freshly prepared entrees, appetizers, desserts, and beverages, including alcohol when appropriate. This dynamic position demands excellent communication skills, a professional and friendly demeanor, and the ability to manage multiple customer needs simultaneously. The wait staff must ensure that all food and beverage items are delivered with attractive presentation and consistent quality, actively monitoring guest satisfaction and promptly addressing any concerns. Physical stamina is crucial, as the role requires extended periods of walking, standing, and carrying weights up to 50 pounds occasionally. Additional responsibilities may be assigned based on client and business requirements, underscoring the need for flexibility and adaptability in this fast-paced setting. Sodexo also highlights the availability of ongoing training and development opportunities, supporting career growth for employees who wish to deepen their expertise in hospitality services. This vibrant work environment is designed to offer supportive scheduling flexibility to help staff balance professional commitments with personal life, making it an attractive opportunity for those passionate about customer service in the hospitality sector.

Job Requirements

  • High school diploma, GED, or equivalent experience
  • 0 to 1 year related experience
  • Must be at or over the minimum age to serve alcohol based on local regulations if applicable
  • Ability to walk or stand for extended periods
  • Capacity to lift up to 35 pounds frequently and occasionally up to 50 pounds
  • Ability to use hands to finger, handle, feel or reach
  • Ability to taste and smell
  • Ability to perform repetitive motions
  • Punctual attendance and reliability
  • Willingness to perform assigned duties which may vary depending on business needs

Job Qualifications

  • High school diploma, GED, or equivalent experience
  • 0 to 1 year related experience
  • If applicable, must be at or over the minimum age to serve alcohol based on local city and state regulations
  • May require a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification, and must comply with all state-specific alcohol training requirements

Job Duties

  • Greet and seat guests, present menus, and introduce specials or menu changes
  • Provide knowledgeable recommendations on meals, beverages, and wine, and answer questions about menu items, allergens, and preparation
  • Accurately take and relay orders to the kitchen, confirm orders with guests, and process them in the correct sequence
  • Check all items for quality and completeness, ensuring that presentations are attractive, appetizing, and consistent
  • Monitor guest needs, respond to requests, and address concerns or complaints with professionalism
  • Significant walking or other means of mobility
  • Ability to walk or stand for extended periods of time, throughout the entire duration of a shift, which may exceed 8 hours

Job Criteria

Experience

No experience required


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