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Airport Lounge Wait Staff

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
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Benefits

Flexible work environment
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k plan
Employee Discounts
Free meals during shifts (location dependent)
uniforms
safety shoes
Public transportation support
parking assistance

Job Description

Sodexo is a global leader in quality of life services, committed to improving the day-to-day lives of individuals and creating better living conditions for all. Specializing in providing integrated facilities management, food services, and catering solutions, Sodexo partners with a variety of clients worldwide to deliver exceptional experiences both for consumers and employees. Operating in numerous industries, including corporate, healthcare, education, and transportation hubs, Sodexo prides itself on fostering a culture of respect, fairness, and inclusivity. The company values diverse perspectives and promotes an environment where employees can be authentic and heard, ensuring a strong, collaborative team dynamic.

The role of Airport Lounge Wait Staff at United Club - John Wayne Airport (SNA) offers a unique opportunity to be part of Sodexo’s commitment to exceptional customer service in a dynamic, fast-paced airport lounge setting. This part-time position is ideal for individuals who thrive in service-oriented roles and enjoy engaging with diverse clientele. The salary for this position is set at $17.00 per hour, reflecting the company’s investment in compensating dedication and professionalism fairly.

As a member of Sodexo's Airport Lounge Wait Staff, you will act as a warm greeter and ambassador of the lounge experience, ensuring each customer feels welcomed and valued. The role demands a high level of customer service, including serving food and beverages efficiently, following proper protocol, and maintaining the lounge’s standards for hospitality. This position is non-tipped and emphasizes consistent, courteous service to all lounge patrons, contributing to their overall satisfaction and positive airport experience.

The job responsibilities include greeting and seating customers, presenting menus, serving food at some tables, and potentially handling payments and cash register operations. You may also assist with food preparation and proper storage, and are expected to reliably attend your scheduled shifts on time. Flexibility to accommodate any shift is required, reflecting the varying nature of airport operations and customer flow.

Sodexo values candidates who bring a cooperative team spirit, adaptability, and reliability, along with a commitment to fostering a safe and healthy work environment. While 0 to 1 year of relevant experience is preferred, Sodexo welcomes individuals eager to learn and develop their skills through ongoing training and career advancement opportunities.

Working at Sodexo means more than just a job. It means belonging to a company that empowers you with purpose and growth. Employees benefit from a supportive and flexible work environment, which allows for balance between professional and personal life. Comprehensive benefits include paid time off, holidays, medical, dental, and vision insurance, tuition reimbursement, 401(k) plans, and various discount programs. Additional perks may include free meals during shifts, uniform provisions, safety shoes, and assistance with public transport or parking, depending on location. Sodexo is dedicated to equal employment opportunities, ensuring an inclusive workplace free from discrimination.

Join Sodexo at the United Club lounge and help create memorable experiences for travelers while growing your career in a respected global company dedicated to quality of life and service excellence.

Job Requirements

  • High school diploma or equivalent
  • availability to work any shift with open availability
  • reliable and punctual attendance
  • ability to work in a fast-paced environment
  • good communication skills
  • ability to stand for extended periods
  • adaptability to changing job duties
  • customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • 0 to 1 year of relevant experience preferred
  • strong communication and interpersonal skills
  • ability to provide courteous and efficient customer service
  • teamwork and adaptability
  • basic math skills for handling payments
  • willingness to learn and comply with company protocols

Job Duties

  • Serve food to customers at some tables and employ protocol rules
  • greet and seat customers and present the menu
  • may accept payments, direct customers to cashier or operate the cash register
  • may assist others with food preparation and proper storage
  • attend work and arrive on time for scheduled shift
  • perform other tasks as assigned depending on business needs and client requirements
  • maintain a healthy and safe work environment

Job Criteria

Experience

Entry Level (1-2 years)


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