Airport Lounge Wait Staff

Sodexo is a global leader in food services and facilities management, dedicated to enhancing quality of life and contributing to the economic, social, and environmental progress of the communities it serves. As a company operating worldwide, Sodexo partners with clients across various industries to deliver exceptional customer experiences through an integrated approach that includes food service, catering, and facilities management solutions. Recognized for its commitment to diversity, inclusion, and respect for employees, Sodexo fosters a culture of belonging where individuals are valued, treated fairly, and encouraged to bring their authentic selves to work. The company upholds equal employment opportunities for all, regardless of race, color, religion, gender, age, disability, or any protected status by law.

The role of Airport Lounge Wait Staff at Sodexo within the prestigious Lufthansa Airlines Lounge at Newark Liberty International Airport (EWR) offers a unique opportunity for candidates passionate about delivering high-quality service in a dynamic airport environment. This full-time position offers a competitive pay rate of $25 per hour and requires open availability across various shifts, allowing flexibility and accommodating diverse scheduling needs.

In this role, the Airport Lounge Wait Staff is responsible for providing attentive, efficient, and professional service aimed at exceeding customer expectations. The staff member will serve a variety of freshly made entrées, appetizers, desserts, and beverages according to Sodexo’s restaurant menu, ensuring a memorable dining experience for lounge guests. This includes greeting and seating guests, presenting menus, introducing any specials, informing guests about menu items including allergens, and making knowledgeable recommendations on meals and beverages.

The Wait Staff must accurately take and communicate orders to the kitchen while confirming details with guests and coordinate the correct sequence for serving. Ensuring the quality and presentation of every dish and beverage is critical to maintaining Sodexo’s standards of excellence. The staff member will constantly monitor guest needs, respond to requests promptly, and address any concerns or complaints with professionalism and tact to ensure complete satisfaction.

Physical demands of the role include significant walking or other mobility, standing for extended periods that may exceed eight hours per shift, and the ability to reach, bend, stoop, push, pull, and lift weights typically up to 35 pounds, with occasional requirements to lift or move up to 50 pounds. The role requires good manual dexterity, sensory capacities such as taste and smell, and the capability to perform repetitive motions. Reliability and punctuality in attendance are also essential.

This position suits candidates who are eager to start or advance their careers in hospitality, particularly in a fast-paced airport environment where customer service excellence and attention to detail make a significant difference. Sodexo provides ongoing training, professional development opportunities, and a supportive work environment that values individual growth, career advancement, and work-life balance. Additional site-specific benefits may be available, including free meals during shifts, uniforms, safety shoes, transportation support, and parking.