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Airport Lounge General Manager

Job Overview

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Compensation

Salary
Range $74,290.00 - $96,140.00
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement
paid airport parking

Job Description

SodexoMagic is a unique partnership between NBA Hall of Famer Earvin "Magic" Johnson and Sodexo, a global leader in food services and facilities management. This collaboration leverages the strengths of both partners to create exceptional experiences and innovative solutions across a variety of sectors, including corporate services, healthcare, education, and aviation. As a certified minority company, SodexoMagic is deeply committed to serving diverse communities with creative, high-quality service offerings. One of their prestigious projects is managing private airport lounges, which are exclusive, comfortable spaces designed for travelers to relax, refresh, and rejuvenate during their journey.

The Airport Lounge General Manager position at Orlando International Airport (MCO) is a pivotal role within this dynamic environment. This role involves overseeing the daily food and beverage operations within the lounge, ensuring that all offerings meet Sodexo's high standards for quality and safety. The general manager is responsible for not only delivering superior guest experiences but also achieving financial targets and fostering strong client and customer relationships. This requires a strategic approach to leadership and business management, including full accountability for profit and loss statements, inventory management, and compliance with health and safety regulations.

In addition to operational management, the General Manager will motivate and develop a team of hourly staff, emphasizing coaching and mentoring to build a productive and engaged workforce. This leadership component is essential for maintaining the high standards that SodexoMagic is known for, particularly in such an upscale and fast-paced setting as an airport lounge. The position demands strong communication skills, adaptability, and the ability to manage multiple priorities effectively.

Compensation for this role is competitive and aligned with the candidate’s education, experience, and skills. Beyond a fair salary, Sodexo offers a comprehensive benefits package that includes medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. Paid airport parking is also provided as an added incentive for staff working on site.

This role is well-suited for individuals with proven management experience in food and beverage within hotels, restaurants, or other upscale dining venues. Bilingual candidates, especially those who can communicate in Spanish, are highly encouraged to apply to better serve the diverse workforce and clientele. Experience working with unionized employees is a plus, though not mandatory. The ideal candidate demonstrates strong leadership, excellent organizational abilities, proficiency with automated inventory and production systems, and solid financial acumen. Flexibility and a passion for outstanding customer service are key to thriving in this role.

Joining SodexoMagic means becoming part of a company that values diversity, inclusion, and respect for all employees. The organization is dedicated to equal employment opportunities and creating a workplace where individuals can bring their authentic selves to work. Sodexo's mission to enhance quality of life and contribute to community progress resonates throughout all levels of the company, making it a rewarding place to build a career. For those who are ready to lead a team and manage a top-tier airport lounge environment, this opportunity at Orlando International Airport offers a chance to make a meaningful impact and grow professionally within a supportive and innovative company.

Job Requirements

  • bachelor’s degree or equivalent experience
  • minimum 5 years management experience
  • minimum 5 years functional experience
  • proven food and beverage management experience
  • strong leadership skills
  • ability to work collaboratively
  • ability to direct diverse teams
  • bilingual skills (preferred)
  • union experience (preferred)
  • ability to manage multiple priorities
  • professional communication skills
  • passion for high-level customer service
  • flexibility to take on additional responsibilities
  • knowledge of automated inventory and management systems
  • experience in financial oversight

Job Qualifications

  • bachelor’s degree or equivalent experience
  • proven food and beverage management within hotels, restaurants or other upscale dining venue
  • strong leadership skills and ability to work collaboratively with all levels of the organization
  • ability to direct and lead diverse teams
  • bilingual in Spanish (preferred)
  • working knowledge of automated food inventory, ordering, production and management systems and menu graphics programs
  • experience in financial preparation and oversight

Job Duties

  • have oversight of daily food operations and deliver a high-quality product
  • achieve company and client financial targets and goals
  • develop and maintain client and customer relationships
  • motivate, coach, mentor and develop frontline (hourly) staff
  • ensure Sodexo standards are met to include compliance with company food and physical safety programs
  • fully versed in profit and loss, inventory and fiscal responsibilities of operating a stand alone business

Job Criteria

Experience

Mid Level (3-7 years)


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