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Airport Lounge F&B Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $26.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Sodexo is a global leader in quality of life services, delivering facilities management and food services to a wide range of industries including corporate, healthcare, education, and more. With a commitment to creating a better everyday for everyone, Sodexo focuses on enhancing the employee and customer experience by providing tailored solutions that foster comfort, safety, and satisfaction. Operating in numerous countries worldwide, Sodexo leverages its extensive expertise and innovative approach to drive social, economic, and environmental progress within the communities where it operates. This multinational company values diversity, inclusion, and equal employment opportunities, ensuring a respectful and supportive workplace culture for all employees. Sodexo's core mission is to improve quality of life by offering exceptional service, promoting safety, and nurturing a culture of belonging and fairness among its workforce.

The Airport Lounge Food and Beverage (F&B) Supervisor at Sodexo plays a critical supervisory role within the Lufthansa Airlines Lounge. This full-time position, offering an hourly wage of $26, involves overseeing the daily operations of food and beverage services provided in a high-profile airport environment. The supervisor will manage a team responsible for a variety of food service formats including fast casual dining, coffee and counter service, cafeterias, event and banquet catering, casual dining, and café-style service. You'll be entrusted with ensuring that operations run smoothly, that food and service quality meet Sodexo’s high standards, and that customer satisfaction is prioritized and maintained.

In this supervisory capacity, the Airport Lounge F&B Supervisor provides essential support to management by coordinating the staff's daily activities, facilitating a safe working environment, and ensuring customer needs are effectively addressed. The role demands a multitasking mindset alongside a proactive attitude toward solving issues and maintaining high service levels. Responsibilities include conducting employee orientation and assisting in training, thereby fostering continuous professional development. The role also involves troubleshooting operational challenges and assuring compliance with health and safety regulations.

This position offers varying shift patterns including rotating weekends, designed to meet the demands of airport operations. Sodexo emphasizes a flexible and supportive work environment where employees can balance professional and personal commitments. The company promotes career advancement through ongoing training and development programs, with the opportunity to transform the role into a rewarding career path. Additionally, Sodexo provides a comprehensive benefits package supporting employee health and wellbeing, such as paid time off, holidays, medical, dental, and vision coverage, tuition reimbursement, 401(k) plans, and various discount programs. Some locations may offer supplemental benefits like shift meals, uniforms, safety shoes, public transportation support, and parking options.

At Sodexo, employees are valued for their individuality and encouraged to contribute ideas and opinions, creating a vibrant workplace culture rooted in respect, fairness, and inclusivity. Sodexo actively supports equal employment opportunities irrespective of race, gender, age, disability, or other protected characteristics, ensuring a welcoming environment for all. As the Airport Lounge F&B Supervisor, you will be part of a team that not only delivers exceptional service but also contributes meaningfully to the quality of life for customers and colleagues alike, fulfilling Sodexo’s commitment to better daily experiences.

Job Requirements

  • High school diploma or equivalent
  • Minimum one year of experience in food and beverage or hospitality
  • Previous supervisory experience preferred
  • Ability to work flexible hours and rotating shifts
  • Strong interpersonal skills
  • Commitment to upholding safety standards
  • Reliable attendance and punctuality
  • Basic understanding of food safety and sanitation

Job Qualifications

  • One or more years of related work experience
  • Previous supervisory experience preferred
  • Team-oriented
  • Adaptable
  • Reliable
  • Strong communication skills
  • Ability to motivate and lead a team
  • Customer service focused
  • Ability to work varying shifts including weekends

Job Duties

  • Provide support to management in daily oversight of key functions and employees
  • Assist in ensuring a safe working environment for all employees
  • Facilitate orientation and training of employees
  • Work with customers to ensure satisfaction regarding quality, service, and problem resolution
  • Attend work and show for scheduled shifts on time with satisfactory regularity
  • Perform other duties as assigned according to business needs and client requirements
  • Maintain high standards of food service and operational excellence

Job Criteria

Experience

Mid Level (3-7 years)


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