Airport General Manager

Syracuse, NY, USA|

Job Overview

Compensation

Salary

Range $70,000.00 - $80,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

performance bonuses

Training and development programs

employee recognition programs

Job Description

GAT Airline Ground Support is a rapidly expanding airline service company dedicated to providing exceptional ground support services across multiple locations in the United States. Renowned for its commitment to safety, regulatory compliance, and customer satisfaction, GAT has established itself as a trusted partner within the aviation industry. The company champions a safety-first culture as a condition of employment, ensuring that every employee is actively engaged in safety processes, which safeguards both the workforce and clientele. GAT's mission is to deliver high quality, regulatory compliant services that maximize value and execution, all while fostering a safe and productive environment. This mission is supported by industry-leading initiatives such as the "pay for production" program, emphasizing performance and employee motivation.

As a Senior Manager at GAT Airline Ground Support, you will be positioned at the forefront of the company’s growth and operational excellence. This role is tailor-made for an experienced leader who thrives in a fast-paced, dynamic environment and is eager to contribute to expanding GAT’s business portfolio. You will oversee a 24-hour operation, ensuring efficient and safe ground services that adhere to financial budgets and regulatory standards including FAA, OSHA, EPA, US Department of Labor, and EEOC guidelines. Your leadership will influence not only daily operations but also the development and coaching of direct reports and operational teams across multiple carrier contracts.

This role demands a professional with a strong business acumen, excellent communication skills, and a proactive approach to problem-solving. You will be responsible for conducting audits, safety meetings, and compliance monitoring, as well as engaging in strategic planning to optimize manpower during peak periods and special events. GAT expects its Senior Managers to embody the company’s core values and mission, communicate these effectively at all organizational levels, and display a passion for continuous improvement. In return, successful General Managers receive recognition and rewards aligned with their achievements, reflecting GAT's commitment to employee growth and excellence.

If you possess a combination of executive presence, strategic insight, and a dedication to fostering teamwork, this opportunity offers a meaningful career path within a respected and rapidly growing airline ground support company. Join GAT Airlines Ground Support and make a substantial impact through your leadership on operational quality, safety, and customer satisfaction in a thriving aviation environment.

Job Requirements

Bachelor's degree or equivalent experience
Minimum 5 years of airline industry experience
At least 5 years of management experience with financial oversight
Strong knowledge of federal and industry regulations
Proven leadership capabilities
Excellent communication and interpersonal skills
Ability to work under pressure in a fast-paced environment
Strong organizational and multitasking abilities
Willingness to work flexible hours, including schedule rotations
Commitment to safety and quality service standards

Job Qualifications

Bachelor's degree or appropriate combination of education and experience
5+ years of airline industry experience
5+ years of experience managing and leading people with financial responsibility
Executive presence and understanding of a large corporate environment
Large scale project management experience
Experience managing multi-customer markets
Strong strategic skills and business acumen
Ability to motivate teams to deliver high quality standards
Ability to establish and maintain positive, professional relationships with all stakeholders
Strong analytical skills
Self-directed, highly motivated and proactive leader
Strong written and verbal communication skills
Willing to rotate schedule to be visible to all clients and team members as needed

Job Duties

Conduct monthly safety meetings for all employees without exception
Manage all operation activities and multiple carrier contracts
Conduct flight audits, station audits, and at risk behavior audits
Participate in monthly company safety conference calls
Communicate and instill safety awareness in all employees including new hires
Coordinate manpower requirements for group movements, peak travel holidays, out of scope and flight schedule changes with Customer
Oversee recruiting and placement to ensure staffing levels meet requirements
Ensure compliance with FAA, OSHA, EPA, US Dept. of Labor and EEOC regulations
Investigate and report aircraft damage or employee injury incidents
Implement corrective actions and participate in employee coaching and counseling
Manage disciplinary actions and ensure proper documentation and consistent application of policies
Coordinate operational purchases and maintain adequate supply levels
Review payroll and daily hours to stay within budget
Monitor operational irregularities and document out of scope appropriately
Conduct weekly lead/supervisor meetings and daily briefings
Ensure compliance with uniform and appearance standards and inspect facilities
Review operational reports and ensure proper dissemination
Investigate service failures including delays and mishandling
Administer operational plans such as deicing, FOD, safety, winter operation, and baggage plans
Complete personnel evaluations
Liaise with customer service, airport authorities, USPS and customers
Respond to and investigate customer supervisory concerns
Attend local airport tenant, security and safety meetings
Perform other assigned duties