Airline Lounges Operations Manager

Sodexo Live! is a globally recognized leader in providing premium hospitality services, specializing in creating exceptional experiences at airports, stadia, and major event venues. With a commitment to excellence and innovation, Sodexo Live! has established a reputation for delivering high-quality food and beverage services and seamless operational management tailored to diverse client needs. As part of the larger Sodexo group, which operates worldwide, Sodexo Live! embodies a culture centered on integrity, respect, and sustainability, aiming to improve the quality of life for those it serves while fostering community and environmental progress.

Sodexo Live!'s Airport Lounge Segment plays a pivotal role in transforming airport experiences by offering comfort, elegance, and top-tier customer service in well-appointed lounge spaces. The segment is especially focused on enhancing the traveler’s journey by delivering nourishment, relaxation, and premium amenities that exceed expectations. This dedication to outstanding service has positioned Sodexo as a preferred partner for leading airlines and airports across the globe. The San Francisco International Airport location, servicing Virgin Airways Lounges, is no exception, bringing a blend of sophistication and hospitality to one of the busiest airports in the United States.

The Food and Beverage Operations Manager position at the Virgin Airways Lounges in San Francisco International Airport is an outstanding opportunity within Sodexo Live!’s Airport Lounge Segment. This role is essential for maintaining and elevating the culinary and service standards that the lounge is known for. As Food and Beverage Operations Manager, you will oversee all aspects of the food and beverage program, including managing the kitchen staff such as cooks and food preparers, bartenders, and food attendants. You will be responsible for ensuring that the lounge delivers an impeccable dining experience through strict adherence to culinary excellence, operational efficiency, and regulatory compliance.

Your responsibilities will encompass managing food and beverage inventory, ordering, procurement, and ensuring all operations comply with both Sodexo and the airline client’s standards. You will lead training programs to maintain service quality and ensure financial reporting accuracy to support budgetary and strategic objectives. The role demands strong leadership skills to supervise front-of-house, bar, and back-of-house operations, handling the intricacies of a fast-paced environment with agility and professionalism.

Ideal candidates are those with robust experience in culinary training and a proven track record in hospitality management within upscale settings such as hotels or restaurants. Proficiency with Microsoft Office programs and strong communication capabilities are critical, along with an adaptable mindset to meet the dynamic demands of airport lounge service operations. Sodexo Live! offers a fair and equitable compensation package reflective of education, experience, and skills, coupled with extensive benefits to support employees’ well-being and career growth.

This role represents an excellent opportunity for individuals with a passion for hospitality and service excellence to advance their career within a global leader in the industry. Sodexo Live! fosters an inclusive and supportive work culture where employees are valued for their unique contributions, encouraged to grow professionally, and empowered to deliver exceptional service that enhances every traveler’s experience.