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Airline Lounges General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,720.00 - $69,520.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo's Airline Lounge Segment is a premier division within Sodexo, a global leader in quality of life services. This segment specializes in providing exceptional food, beverage, and hospitality services to airline passengers through exclusive airport lounges. Sodexo partners with major clients to deliver upscale, culinary-driven travel experiences that elevate passenger comfort and satisfaction in bustling airport environments. With a strong emphasis on service excellence, operational expertise, and customer engagement, Sodexo’s Airline Lounge Segment is committed to creating memorable moments for travelers worldwide. Sodexo, as an organization, boasts a rich heritage of improving quality of life through integrated services including food... Show More

Job Requirements

  • minimum education requirement - associate's degree or equivalent experience
  • minimum management experience - 2 years
  • minimum functional experience - 2 years
  • ability to manage multiple priorities
  • flexibility to take on additional responsibilities
  • experience managing upscale food production
  • knowledge of menu graphics programs
  • strong leadership skills and collaborative work approach
  • excellent communication skills
  • commitment to high customer service standards

Job Qualifications

  • associate's degree or equivalent experience
  • minimum 2 years management experience
  • 2-3 years experience at operations manager or assistant general manager level with a recognized concept or company
  • strong leadership skills
  • ability to work collaboratively across organizational levels
  • professional communication skills
  • passion for high-level customer service
  • working knowledge of automated food inventory, ordering, production and management systems
  • knowledge of financial preparation and oversight

Job Duties

  • oversee daily food operations and ensure delivery of a high-quality product
  • achieve company and client financial targets and goals
  • develop and maintain client and customer relationships
  • motivate, coach, mentor and develop frontline hourly staff
  • ensure compliance with Sodexo food and physical safety standards
  • manage profit and loss, inventory and fiscal responsibilities of the lounge operation
  • implement and monitor automated food inventory, ordering, production and management systems

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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