Airline Lounges General Manager

Sodexo Live! is a global leader in the hospitality and food service industry, dedicated to delivering exceptional experiences to customers through innovative dining and facility management solutions. Sodexo partners with clients across various sectors, including airports, corporate campuses, healthcare facilities, and entertainment venues, to provide top-tier food service, catering, and integrated facilities management. Known for its commitment to quality, sustainability, and customer satisfaction, Sodexo Live! creates welcoming environments where people can relax, connect, and enjoy memorable moments. The company values diversity and inclusion, fostering an inclusive workplace where employees are respected and empowered to contribute their unique perspectives and talents.

Currently, Sodexo Live! is seeking an experienced General Manager to lead operations at the Qantas Airlines Lounge in Honolulu International Airport (HNL). This role is a remarkable opportunity for professionals passionate about delivering high-quality hospitality experiences in an airport lounge setting. The General Manager will oversee daily food and beverage operations, ensuring that all products and services meet Sodexo's rigorous standards of excellence. This position is uniquely suited for individuals looking for a quality-of-life role with essentially no night shifts, providing a balanced work schedule.

The successful candidate will play a critical leadership role, managing all aspects of the lounge's operations including financial performance, client relations, and team development. Responsibilities include motivating and mentoring frontline hourly staff to deliver top-tier customer service and maintaining compliance with food safety and physical safety protocols. Candidates will bring strong financial acumen, demonstrating proficiency in managing profit and loss statements, inventory controls, and fiscal responsibilities of running a standalone business.

Sodexo offers a competitive salary, a performance-based bonus program, and a comprehensive benefits package starting from day one, including medical, dental, vision care, 401(k) with matching contributions, paid time off, and career growth opportunities such as tuition reimbursement. This holistic compensation approach demonstrates Sodexo's commitment to the well-being and professional development of its employees.

The ideal General Manager will have 2-3 years of proven experience in food and beverage management within hotels, restaurants, or upscale dining venues. Strong leadership capabilities and experience managing large teams collaboratively across organizational levels are essential. The role demands excellent organizational skills, the ability to manage multiple priorities effectively, and a passion for delivering outstanding customer service. Familiarity with automated food inventory, ordering, production management systems, and menu graphics programs will enable the candidate to excel in this role.

At Sodexo, the purpose is to create a better everyday for everyone, and this dedication extends to employees through an inclusive culture that values fairness, respect, and individuality. The General Manager position offers a vibrant work environment where ideas are valued, opinions are heard, and diversity is embraced as a strength. Sodexo provides equal employment opportunities and supports applicants throughout the hiring process.

Join Sodexo Live! and be part of a dynamic team committed to enriching the airport experience for travelers and fostering a workplace where you can grow professionally while maintaining a healthy work-life balance.