Airline Lounges Assistant General Manager

Sodexo Live's Airport Lounge Segment is a prestigious division dedicated to managing exclusive airport lounges that provide upscale amenities and exceptional services to elite travelers. One of its distinguished operations is the private Korean Airlines Lounge located at Los Angeles International Airport (LAX) in Los Angeles, California. Sodexo Live's commitment to excellence is reflected in every aspect of its service, combining top-tier hospitality standards with seamless food and beverage experiences tailored specifically for high-profile clientele.

Sodexo is a global leader in integrated facilities management and food services, with a mission centered around creating better everyday experiences for both customers and employees. With a comprehensive benefits package and opportunities for career growth, Sodexo fosters inclusion, diversity, and respect throughout the organization. Their operations extend worldwide, managing food services, catering, and facilities management with a commitment to environmental and social progress within the communities they serve.

The Assistant General Manager role at the Korean Airlines Lounge at LAX is a full-time position responsible for leading and overseeing the food and beverage operations within this exclusive lounge. The Lounge is designed as a dedicated sanctuary for elite passengers to relax, rejuvenate, and enjoy a curated buffet and self-service beverage program. This role demands a hospitality-focused leader who can deliver memorable dining and guest service experiences, ensuring the front-of-house operations run smoothly and maintain Sodexo’s high standards.

The ideal candidate for this role will be a seasoned professional with experience managing food and beverage operations in airports, hotels, restaurants, or other high-end venues. Leadership, guest service excellence, and financial acumen are critical to success in this position. A preferred qualification includes fluency in the Korean language, facilitating effective communication with the client and customers. The Assistant General Manager will have the responsibility to motivate, coach, and mentor frontline employees, uphold compliance with Sodexo standards, and support achievement of financial targets.

This position plays a vital role in fostering strong client and guest relationships, helping to position Sodexo as the premier provider of airport lounge services. With a collaborative work culture and a focus on continuous improvement, Sodexo encourages innovation and development in hospitality management. The Assistant General Manager will utilize skills in automated food inventory management, ordering, production, and menu programming to drive operational efficiency. The candidate must also demonstrate flexibility to take on additional responsibilities as necessary and exhibit professional communication along with a strong customer service passion.

Compensation will be competitive and determined based on education, years of relevant experience, skills, and training. Sodexo offers comprehensive benefits including medical, dental, vision care, wellness programs, 401(k) plan with matching contributions, paid time off, company holidays, tuition reimbursement, and many career growth opportunities. This role is ideal for managers eager to contribute to an upscale, vibrant airport lounge environment while advancing their hospitality career within an internationally recognized company.