Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $23.75 - $25.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
Alameda Health System is a public healthcare provider committed to delivering high-quality medical services and compassionate care to the diverse community it serves. Located in Alameda, California, this health system operates a network of hospitals, primary care clinics, and specialty medical centers, ensuring accessible and comprehensive healthcare to its patients. Alameda Hospital at Park Bridge is one of the prominent facilities under this system, known for its dedication to patient-centered care and innovative health solutions. The hospital environment is dynamic and fast-paced, requiring a workforce that is adaptable, professional, and empathetic. As part of Alameda Health System, employees benefit from a supportive work culture that values diversity, continuous learning, and community engagement.
The AHD Receptionist position at Alameda Hospital at Park Bridge plays a crucial role in the hospital’s day-to-day operations, acting as the first point of contact for visitors and callers. This part-time, evening role is ideal for individuals who possess excellent interpersonal skills and thrive in customer-focused environments. The receptionist is responsible for greeting visitors warmly, determining the nature of their visits, answering inquiries from the general public, and providing accurate information about the hospital. In addition to managing the front desk, this role involves operating the telephone system to receive incoming calls and directing them appropriately, scheduling appointments, maintaining the conference room schedule, and managing messenger or courier services.
Furthermore, the AHD Receptionist may assist the business office and accounting specialist with accounts receivable, accounts payable, and resident account functions. This multifaceted position requires attention to detail, organizational abilities, and the capacity to handle various administrative tasks efficiently. The ideal candidate will contribute to creating a welcoming atmosphere for patients, visitors, and staff, enhancing the overall experience within the hospital. With a pay range of $23.75 to $25.75 per hour, this role offers competitive compensation within the Alameda Health System pay scale. The system also provides a generous and comprehensive benefits program for eligible employees, underlining their commitment to employee well-being and satisfaction.
The AHD Receptionist position at Alameda Hospital at Park Bridge plays a crucial role in the hospital’s day-to-day operations, acting as the first point of contact for visitors and callers. This part-time, evening role is ideal for individuals who possess excellent interpersonal skills and thrive in customer-focused environments. The receptionist is responsible for greeting visitors warmly, determining the nature of their visits, answering inquiries from the general public, and providing accurate information about the hospital. In addition to managing the front desk, this role involves operating the telephone system to receive incoming calls and directing them appropriately, scheduling appointments, maintaining the conference room schedule, and managing messenger or courier services.
Furthermore, the AHD Receptionist may assist the business office and accounting specialist with accounts receivable, accounts payable, and resident account functions. This multifaceted position requires attention to detail, organizational abilities, and the capacity to handle various administrative tasks efficiently. The ideal candidate will contribute to creating a welcoming atmosphere for patients, visitors, and staff, enhancing the overall experience within the hospital. With a pay range of $23.75 to $25.75 per hour, this role offers competitive compensation within the Alameda Health System pay scale. The system also provides a generous and comprehensive benefits program for eligible employees, underlining their commitment to employee well-being and satisfaction.
Job Requirements
- High school diploma or equivalent
- minimum one year relevant experience
- ability to work part time during evening hours
- strong communication skills
- customer service oriented
- basic computer proficiency
- ability to handle multiple tasks efficiently
Job Qualifications
- High school diploma or equivalent
- minimum one year relevant experience
- strong communication and interpersonal skills
- proficiency in using telephone systems and office equipment
- ability to provide excellent customer service
- basic knowledge of billing and accounting functions preferred
Job Duties
- Greets and welcomes visitors and callers warmly
- determines nature of visitor
- announces visitors to appropriate staff
- monitors visitor access
- answers incoming telephone calls and directs to appropriate personnel or department
- provides information about the facility including address and directions
- collects and files documents and correspondence
- receives, sorts, and routes mail
- maintains fax machines and copiers and assists users
- takes payment for services
- assists business office specialist with accounts receivable, accounts payable, billing and resident account functions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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