AHC Regional Vice President of Operations

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Discounted parking
Free Employee Meals
hotel discounts
Restaurant Discounts

Job Description

AHC Hospitality is a renowned and diversified hospitality group that represents a wide range of hotels, restaurants, and resorts. Their portfolio spans from comfortably casual venues to lavishly appointed destinations, catering to a vast spectrum of guest experiences. Known for creating exceptional moments at every guest touchpoint, AHC Hospitality offers opportunities not only for their guests but also for their associates, fostering an environment where growth and success go hand in hand. The company is committed to investing in its team members, viewing their success as a reflection of its own, cultivating a culture of excellence, collaboration, and continuous development. Offering a comprehensive benefits package including medical, dental, vision coverage, 401K, paid vacation, discounted downtown parking, free employee meals, and discounts on hotels and restaurants, AHC Hospitality stands out as a supportive and rewarding workplace.

The position of Vice President of Hotel Operations at AHC Hospitality is a senior leadership role focused on overseeing the hotel operations within a specific region across the United States and the British Virgin Islands. This role is central to ensuring superior guest experiences, efficient operational management, strong relationships with property owners, and achieving robust financial performance. The role requires strategic leadership of multiple General Managers, fostering a culture aligned with AHC's core values, mission, and vision. The Vice President is responsible for implementing operational policies, ensuring full compliance with all regulatory standards, and maintaining the highest standards of guest service. This position requires collaboration with cross-functional departments such as marketing, finance, food and beverage, engineering, and human resources to strategically drive business growth and operational excellence.

Essential functions include providing leadership and direction to General Managers, supporting their day-to-day operations, mentoring and developing their teams, and continuously improving operational efficiency. Financial oversight is critical, including budget creation and management, cost control, revenue growth initiatives, and preparing property performance reports. The Vice President also works closely with regional accounting and property ownership to ensure financial transparency and strategic alignment. Ensuring training and career development for management teams, driving innovation in operational systems, and leading continuous improvement initiatives across all hotel properties are also key responsibilities.

To qualify, candidates must have extensive experience within the hospitality industry, ideally fifteen or more years, and significant expertise managing multiple brands, with knowledge of Hilton or Marriott preferred. Proven leadership skills, financial acumen in analyzing budgets and hotel finances, and strong communication, interpersonal, and coaching abilities are essential. Educationally, candidates should possess a bachelor's degree or higher in a relevant field, with business or hospitality management being preferred. The role also demands the ability to physically manage the job's requirements, including occasional light lifting and travel, while primarily performing office-based work. This position is pivotal in advancing AHC Hospitality's reputation for outstanding guest service and operational excellence, making it an exciting career opportunity for a strategic and visionary hotel operations leader.

Job Requirements

  • bachelor's degree or higher in business, hospitality or related field
  • 15+ years of industry experience with multi-property oversight
  • excellent interpersonal and communication skills
  • proven leadership and team management experience
  • ability to analyze and interpret financial data
  • knowledge of hospitality industry standards and regulations
  • ability to implement new initiatives and drive change
  • physical ability to perform standard office duties including prolonged sitting and occasional lifting up to 15 pounds
  • willingness and ability to travel frequently
  • experience collaborating with cross-functional teams
  • ability to prepare and manage budgets
  • commitment to uphold company values and mission

Job Qualifications

  • bachelor's degree or greater in a relevant field
  • 5+ years of regional oversight for multiple properties or equivalent
  • 15+ years of hospitality industry experience
  • proven track record of success in hotel operations leadership
  • excellent communication and people skills
  • ability to analyze and interpret budgets and hotel finances
  • experience in multi-brand environments, preferred knowledge of Hilton and Marriott
  • strong leadership, mentoring, and coaching abilities
  • passion for team development and operational excellence
  • demonstrated ability to execute project development and strategic initiatives

Job Duties

  • provide strategic direction and leadership to AHC Hospitality's General Managers
  • foster a culture of AHC excellence, collaboration, and accountability
  • develop and implement operational policies and procedures
  • support and adhere to all existing AHC Corporate Policies
  • ensure and maintain compliance with food and beverage policies, health and safety, labor and environmental regulations
  • utilize interpersonal and communication skills to lead, influence, and encourage others
  • ensure the highest brand standards of guest service and satisfaction
  • provide tools and mentorship to General Managers and their teams
  • monitor and improve operational efficiency
  • prepare monthly commentary of property performance
  • develop and oversee budgets to meet financial goals
  • analyze financial performance and implement cost-control measures
  • identify and pursue revenue growth opportunities
  • manage financial aspects including cost control, inventory, team performance, and revenue targets
  • collaborate with Regional Accounting for ownership presentations
  • prepare timely budgets as per management agreements
  • implement training programs to support career development
  • collaborate with regional leadership on goal execution
  • drive innovation for continuous improvement initiatives
  • review and approve new systems implementation

Job Criteria

Experience

Expert Level (7+ years)


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