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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.75
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Discounted parking
Free Employee Meals
Hotel and restaurant discounts
Job Description
AHC Hospitality is a distinguished hospitality company renowned for its expansive portfolio of hotels, restaurants, and resorts. This esteemed organization operates a diverse selection of properties including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. The company prides itself on delivering exceptional guest experiences that resonate across every interaction, whether it's hosting a large meeting, serving an intimate dinner, or crafting an elegant ambiance for relaxation and enjoyment. AHC Hospitality is committed to fostering an environment where employees can thrive and grow, investing in their professional development and recognizing their success... Show More
Job Requirements
- High school diploma or GED
- Related experience and/or training preferred
- Must be familiar with each hotels layout, products, services, amenities and history
- Ability to follow established guidelines, procedures and policies
- Good record of attendance and punctuality at work
- Adherence to prescribed grooming and appearance standards
- Willingness to perform other duties as assigned
- Weekend availability
- Ability to stand, walk, run, talk, hear, use hands and fingers, frequently reach with hands and arms
- Occasionally sit, stoop, kneel, crouch, or crawl
- Must occasionally lift and/or move up to 50 pounds
- Specific vision abilities including close, distance, and peripheral vision
Job Qualifications
- High school diploma or GED
- Related experience and/or training preferred
- Familiarity with hotel layout, products, services, amenities, and history
- Good communication and interpersonal skills
- Ability to work well in a team environment
- Professional appearance and demeanor
Job Duties
- Participate in an aggressive hospitality program, greeting all guests with warmth and enthusiasm, and be attentive to their needs while they are with us
- Prepare standard statistical reports, such as help desk incident reports
- Learn and follow all hotel policies and procedures pertaining to your area of work
- Practice safety standards and report all unsafe conditions
- Provide fast and courteous service to our guests by maintaining a well-organized work area
- Conduct yourself in a professional manner at all times as a goodwill ambassador to ensure guest satisfaction
- Book appointments and manage schedules efficiently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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