AGMT, Deli-Region 23

Pilot Company is a leading network of travel centers, boasting more than 30,000 dedicated team members and over 750 retail and fueling locations spanning 44 states and six Canadian provinces. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company has grown significantly while remaining true to its founding values, people-first culture, and commitment to giving back. Pilot Company operates through various divisions including energy and logistics, retail operations, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing. Their energy and logistics division is recognized as a top fuel supplier, managing one of the largest tanker fleets and providing essential services to oil operations in some of the nation’s busiest basins. Pilot Company’s multi-faceted business supports a vast and growing portfolio of brands, continually striving to keep North America moving and its customers fueled. The company embraces inclusivity in hiring and encourages military personnel to apply, ensuring equal employment opportunities for all qualified applicants regardless of race, color, religion, sex, national origin, disability, veteran status, or any other protected status under applicable laws.

The role of Deli General Manager at Pilot Flying J is an exciting leadership opportunity within this large and dynamic organization. This position oversees high-volume retail facilities, combining responsibilities in food service management and retail operations. As the Deli General Manager, you will be tasked with generating and executing business plans tailored to travel centers and restaurants to meet and exceed established standards, sales targets, profit goals, and customer satisfaction metrics. Your leadership will be central in ensuring that customer expectations are consistently met through excellent service, employee management, and strategic planning. You will conduct meetings with your team members to drive performance, maintain productive vendor relationships to ensure quality and reliable inventory, and manage day-to-day operations effectively.

Beyond managing operations, the Deli General Manager guides staffing efforts—overseeing interviewing, hiring, training, and development of team members, fostering a collaborative and customer-focused culture. You will be a key driver of sales growth by motivating your team and implementing best practices. Additional operational duties include inventory tracking, performing profit and loss analysis, and continuously seeking opportunities to improve service and efficiency. The position requires balancing tactical management with strategic insight to uphold Pilot Flying J’s standards and enhance guest experiences. The role offers a competitive compensation starting between $43,888 and $59,050 per year, reflecting the importance of the position and the skills required. Flexibility is crucial, as the schedule includes nights, days, weekends, and holidays to meet the needs of the business. This position not only promises professional growth but also a chance to be part of a company that values integrity, accountability, and leadership excellence while making a tangible impact on customer satisfaction and business success.