AGM/ Assistant to General Manager

Tinsley Family Concessions, Inc. is a prominent entity in the restaurant and concessions industry, known for its commitment to delivering high-quality food services in various venues including airports and entertainment centers. Their focus lies in providing exceptional customer experiences through well-managed, clean, and efficiently operated establishments. The company is recognized for its dedication to employee development and maintaining a professional work environment that fosters growth and exemplary guest service. Located in Louisville, KY, this company represents a vital part of the concession and restaurant landscape, appealing to professionals eager to contribute to and grow within the food service management sector.

The Assistant Manager role at Tinsley Family Concessions is a full-time position offering a competitive salary ranging from $45,000 to $55,000 per year, depending on experience and job fit, along with the potential for bonuses. This role is pivotal for the operational success of the restaurant, requiring oversight, coordination, and leadership across multiple functional areas. The Assistant Manager is responsible for ensuring that the restaurant meets its sales targets, cost controls, employee retention goals, guest satisfaction standards, and compliance with cleanliness and sanitation requirements. This position demands a proactive leader who can train and motivate staff, handle financial activities including cash management and payroll, and uphold all company policies and regulatory guidelines.

Key responsibilities include maintaining a positive and productive working environment, overseeing food quality and service standards, managing inventory and supplies, and conducting staff evaluations and disciplinary actions when necessary. The Assistant Manager also plays a critical role in scheduling labor to optimize operational efficiency while controlling costs. This role supports the company’s mission by aligning operational practices with organizational objectives, ensuring that guests always feel welcome and receive friendly, courteous service. With a focus on continuous improvement, the Assistant Manager helps to develop staff professionally and enhance job safety protocols, contributing to an overall environment of excellence and compliance. Employees in this position are also expected to be hands-on when necessary, participating directly in food preparation, cleaning, and service duties. Benefits include comprehensive medical, dental, and vision insurance, life insurance, paid vacation, sick days, holidays, a 401K/403b plan, and educational assistance. The company values diversity and is an equal opportunity employer committed to inclusive hiring practices.