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Pyramid Global Hospitality is a renowned hospitality company dedicated to prioritizing its employees with a culture rooted in inclusivity, growth, and wellbeing. With a People First approach, the company focuses on creating a supportive and collaborative work environment that fosters personal and professional development. Pyramid Global Hospitality manages over 230 properties worldwide, offering diverse opportunities for individuals at all levels of experience within the hospitality industry. Recognized for its commitment to employee development, the company provides comprehensive benefits including health insurance, retirement plans, paid time off, and exclusive perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. By investing heavily in ongoing training and career advancement, Pyramid Global Hospitality ensures its employees thrive and contribute meaningfully to delivering exceptional guest experiences.

Among the esteemed properties within this company is The Wade - Lakeshore, a premier hotel located in the vibrant heart of Chicago, Illinois. Featuring 520 guest rooms along with over 20,000 square feet of meeting space, The Wade provides a sophisticated and dynamic environment for both guests and employees alike. The hotel's mission is to deliver unparalleled service and memorable experiences within a thriving urban setting. Employees of The Wade benefit from a team-oriented culture that emphasizes professionalism, inclusivity, and passion for excellence. Comprehensive training programs prepare staff across various departments such as guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more to excel in their roles.

Pyramid Global Hospitality is actively seeking passionate and dedicated individuals to join The Wade - Lakeshore team as PBX Operators. This role offers an excellent pathway for those eager to kickstart or further a career in hospitality by engaging with guests and contributing to a high standard of customer service. The PBX Operator serves as the initial point of contact for guests calling the resort, providing information on hotel amenities, local attractions, and event details, enhancing the overall guest experience. Candidates with an engaging personality and a genuine desire to create positive impressions will find this a rewarding opportunity. Pyramid Global Hospitality values the importance of work-life balance and offers a competitive compensation of $26.50 per hour, along with a robust benefits package for full-time employees that includes medical, dental, vision, life, pet, and accident insurance options, plus a 401(k) program with employer match and immediate vesting.

Joining The Wade means becoming part of a close-knit community in one of Chicago's most prestigious hotels, where teamwork, attention to detail, and guest satisfaction are held in the highest regard. Employees embrace their vital role in delivering excellence every day while enjoying the support and career development opportunities provided by Pyramid Global Hospitality. If you are enthusiastic, motivated, and ready to make meaningful connections with a diverse range of guests, this position as a PBX Operator is a great fit. Take the first step toward a flourishing career in an exciting and fast-paced hospitality environment by applying to join this world-class property.