Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Equal opportunity employer

Job Description

Pinkerton is a globally recognized leader in the security industry with a rich heritage spanning over 170 years. As a trusted name in risk management and security solutions, Pinkerton has built its reputation on a commitment to integrity, vigilance, and excellence. With a broad portfolio of services tailored specifically for enterprise clients, Pinkerton offers comprehensive risk management strategies that cover everything from security consulting to investigation, crisis management, and protective services. The company’s global presence and historical expertise allow it to effectively safeguard some of the world’s most high-profile organizations and individuals. At its core, Pinkerton values its employees as essential assets who contribute significantly to maintaining its status as an industry leader. Employees are bonded by a shared mission to protect clients through innovative and customized programs, ensuring world-class solutions in a rapidly evolving security landscape.

This role is for a Security Agent who will be responsible for delivering concierge-level security services across a variety of assignments, including residential duties, event security, response operations, and basic driving tasks. The position requires engagement with clients in different environments, providing both protective and investigative services. Responsibilities include managing access controls, monitoring surveillance systems such as CCTV, and responding promptly to alarms and emergencies, ensuring the client’s safety and security at all times. The agent will also be tasked with conducting thorough investigations and drafting detailed reports, contributing valuable intelligence and documentation for risk mitigation efforts. This role demands a high level of professionalism, including the ability to deescalate tense situations and maintain order in potentially volatile environments. Additionally, the agent will handle logistics related to client transportation and residential perimeter security, addressing equipment issues proactively and representing Pinkerton’s core values throughout all duties. This role is a crucial part of Pinkerton’s mission, requiring vigilance, strong problem-solving skills, and the ability to interact effectively with diverse populations.

Pinkerton is an inclusive employer that embraces diversity in backgrounds, experiences, and perspectives. Candidates with law enforcement or military police backgrounds are highly encouraged to apply, especially those who hold a Texas DPS Level III Security License and CCW permit. The position involves working in various conditions that may require physical stamina, rapid decision-making, and exposure to challenging security scenarios. Pinkerton ensures reasonable accommodation for all employees to perform their essential functions effectively. This opportunity is ideal for professionals seeking to join a prestigious security firm with a long-standing history and a commitment to excellence in a dynamic work environment.

Job Requirements

  • High school diploma or GED
  • Security experience
  • Law enforcement or military police background
  • Texas DPS Level III Security License
  • Concealed carry weapon (CCW) permit
  • Ability to provide concierge-level customer service
  • Strong investigative and reporting skills
  • Experience with access control systems, CCTV, and alarm monitoring
  • Effective communication skills
  • Ability to interact across diverse cultures and hierarchical levels
  • Basic computer proficiency

Job Qualifications

  • High school diploma or GED with security experience
  • Law enforcement and/or military police experience
  • Texas DPS Level III Security License
  • Concealed carry weapon (CCW) permit
  • Concierge-level customer service knowledge
  • Ability to complete thorough and accurate investigations and reports
  • Experience with access control systems, CCTV, and alarm monitoring
  • Strong problem resolution skills
  • Ability to interact effectively at all levels and across diverse cultures
  • Effective verbal and written communication skills
  • Proficiency with Microsoft Office and basic computer knowledge

Job Duties

  • Represent Pinkerton’s core values of integrity, vigilance, and excellence
  • Provide the client with concierge-level security at the company location and/or events
  • Deescalate tense situations or individuals that may arise
  • Write detailed incident reports following any incident, occurrence, or variance that warrants documentation
  • Conduct quality investigations and complete investigative reports
  • Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring
  • Transport the client to and from company location and/or events
  • Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed
  • Identify and escalate equipment deficiencies/failures
  • Perform all other duties as assigned

Job Criteria

Experience

No experience required


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