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Afternoon/Evening Valet Attendant - Marriott Residence Inn + Courtyard
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $13.00 - $17.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a reputable company specializing in premium parking and valet services, known for its commitment to providing exceptional guest experiences. Operating in conjunction with hotels and various establishments, Towne Park focuses on delivering reliable and courteous service to all clients and guests. With a strong presence in multiple locations, the company upholds high standards of hospitality and professionalism in every facet of its operations. The team at Towne Park is dedicated to fostering a welcoming environment for guests while ensuring that their vehicles and luggage are handled with the utmost care and responsibility.
This position i... Show More
This position i... Show More
Job Requirements
- high school diploma or general education degree (ged)
- valid driver’s license
- availability for afternoon and evening shifts
- ability to lift up to 100 pounds occasionally
- ability to stand or walk for extended periods
- ability to work outdoors in varied weather conditions
- basic math and communication skills
- customer service orientation
- able to follow established procedures and guidelines
Job Qualifications
- high school diploma or general education degree (ged)
- must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work
- one (1) month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant friendly and professional demeanor with all guests co-workers and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions taxis reservations and other inquiries
- provides guests with information about outlets meeting rooms and or amenities of the facility as well as main attractions in the area
- delivers messages items and or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag guest folio location of vehicle damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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