Afternoon/Evening Valet Attendant - Marriott Residence Inn + Courtyard

Towne Park is a reputable hospitality services company dedicated to enhancing guest experiences through exceptional service and attention to detail. As a leader in the hospitality industry, Towne Park specializes in providing valet parking, guest services, and customer support primarily in hotel environments and other hospitality venues. The company's mission revolves around making a meaningful impact by delivering services that create smiles and ease the stresses of guests, patients, visitors, and clients alike. Towne Park values compassionate service that not only meets but exceeds expectations by fostering a welcoming atmosphere where every interaction counts.

Towne Park is committed to offering a career that is rewarding beyond financial compensation. This company believes strongly in the power of human connection, aiming to brighten each day for its guests and employees by delivering high-quality hospitality support. Whether it is a guest arriving after a long journey, a patient in need of assistance, or a team member requiring cooperation, Towne Park encourages a culture of empathy, respect, and professionalism.

The role of Guest Service Associate at Towne Park embodies this commitment to service excellence. As a Guest Service Associate, you will be responsible for ensuring that every guest receives attentive, friendly, and efficient service from the moment they arrive. This position is essential to the operational success of Towne Park’s client partnerships, as it involves the safe and prompt parking and retrieval of guest vehicles, handling of guest luggage, and providing useful information about the property and local attractions. The role requires a professional demeanor, excellent communication skills, and the ability to interact positively with guests while efficiently managing vehicle operations.

Towne Park offers competitive compensation for the Guest Service Associate position, with a base hourly pay of $13 plus tips ranging from $15 to $17 per hour. This reflects the company’s dedication to recognizing the value and effort of its staff. The work schedule is typically aligned with hotel business volumes and includes afternoon and evening shifts, specifically between 1:00 PM and 1:00 AM, requiring flexibility and availability during these times.

Employment with Towne Park includes access to a range of benefits for eligible employees, including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and enrollment in a 401k retirement savings plan. Eligibility is based on job classification, length of employment, and hours worked. While seasonal and temporary employees may not qualify for these benefits, Towne Park strives to provide a supportive and comprehensive employment package to its permanent staff.

In summary, joining Towne Park as a Guest Service Associate is an opportunity to build a meaningful career in hospitality services. The role is suited for individuals who thrive in dynamic, guest-focused environments and are motivated by the chance to make a difference every day through their interactions and responsibilities. Towne Park's culture emphasizes teamwork, professional growth, and a shared commitment to making every guest feel welcomed and valued.