
Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Ability to cross-train
Free admission to Adventureland Theme Park/Waterpark
Invitations to exclusive company-sponsored employee events
Job Description
Herschend Family Entertainment is a renowned family-owned company that has been creating memorable experiences for over 75 years. Rooted in the discovery of wonder within the Ozark Mountains, Herschend has grown to become the largest family-held themed attractions company in the world, operating 49 leading attractions and immersive experiences. Each of these unique brands is unified by a powerful mission: Bringing Families Closer Together by Creating Memories Worth Repeating®. This mission is brought to life daily by the company’s dedicated hosts through a philosophy known as Heartspitality®, which embodies the perfect blend of heart and hospitality.
Adventureland Park, one of Herschend's vibrant attractions, is currently seeking enthusiastic and service-minded individuals to join their team as Retail Hosts. This role offers a fantastic opportunity to work in a lively and fun environment where every interaction contributes to guests’ unforgettable experiences. You will be an essential part of the guest journey, assisting visitors in selecting souvenirs and merchandise that help commemorate their day at the park.
As a Retail Host at Adventureland Park, you will be welcomed into a dynamic work culture that values inclusivity, respect, and equal opportunity. The company strives to cultivate an environment where every team member and guest feels welcome, valued, and loved regardless of background or status. This position is ideal for individuals aged 16 and above who are eager to engage with people, learn new skills, and contribute positively to a beloved family entertainment destination.
This role involves providing fast and courteous service to guests in various retail locations across the park. The Retail Host will greet guests with a warm smile, initiate meaningful conversations to assist them with merchandise selection, and maintain up-to-date knowledge of available products and promotions. It also includes responsibilities such as operating point-of-sale equipment, handling customer concerns professionally, ensuring merchandise is attractively presented and well-stocked, and maintaining a safe and clean retail environment.
Adventureland offers a flexible work schedule that can accommodate evenings, weekends, and holidays, making it a perfect job for students, part-time workers, or anyone looking for a rewarding seasonal position. While previous retail experience is helpful, it is not mandatory, and bilingual skills are considered a plus. This role is not only a job but a chance to develop exceptional customer service skills, teamwork, and gain insight into the entertainment and retail industries.
Working at Adventureland means more than fulfilling your role; it’s about becoming part of a community that’s dedicated to guest happiness and team member satisfaction. The company provides benefits such as free park admission on off days, opportunities for cross-training across different departments, and invitations to special employee events throughout the season. Whether you're starting your first job, looking for a flexible second job, or staying active after retirement, Adventureland is committed to providing an engaging and enjoyable workplace where you can thrive and grow.
Join Adventureland Park as a Retail Host and play a vital role in creating cherished memories for families and guests. Embark on a career path that combines fun, personal growth, and meaningful guest interactions while contributing to the legacy of one of the most respected family entertainment companies in the world. Apply today to start your adventure and be a memorable part of experiences that guests will treasure for a lifetime.
Adventureland Park, one of Herschend's vibrant attractions, is currently seeking enthusiastic and service-minded individuals to join their team as Retail Hosts. This role offers a fantastic opportunity to work in a lively and fun environment where every interaction contributes to guests’ unforgettable experiences. You will be an essential part of the guest journey, assisting visitors in selecting souvenirs and merchandise that help commemorate their day at the park.
As a Retail Host at Adventureland Park, you will be welcomed into a dynamic work culture that values inclusivity, respect, and equal opportunity. The company strives to cultivate an environment where every team member and guest feels welcome, valued, and loved regardless of background or status. This position is ideal for individuals aged 16 and above who are eager to engage with people, learn new skills, and contribute positively to a beloved family entertainment destination.
This role involves providing fast and courteous service to guests in various retail locations across the park. The Retail Host will greet guests with a warm smile, initiate meaningful conversations to assist them with merchandise selection, and maintain up-to-date knowledge of available products and promotions. It also includes responsibilities such as operating point-of-sale equipment, handling customer concerns professionally, ensuring merchandise is attractively presented and well-stocked, and maintaining a safe and clean retail environment.
Adventureland offers a flexible work schedule that can accommodate evenings, weekends, and holidays, making it a perfect job for students, part-time workers, or anyone looking for a rewarding seasonal position. While previous retail experience is helpful, it is not mandatory, and bilingual skills are considered a plus. This role is not only a job but a chance to develop exceptional customer service skills, teamwork, and gain insight into the entertainment and retail industries.
Working at Adventureland means more than fulfilling your role; it’s about becoming part of a community that’s dedicated to guest happiness and team member satisfaction. The company provides benefits such as free park admission on off days, opportunities for cross-training across different departments, and invitations to special employee events throughout the season. Whether you're starting your first job, looking for a flexible second job, or staying active after retirement, Adventureland is committed to providing an engaging and enjoyable workplace where you can thrive and grow.
Join Adventureland Park as a Retail Host and play a vital role in creating cherished memories for families and guests. Embark on a career path that combines fun, personal growth, and meaningful guest interactions while contributing to the legacy of one of the most respected family entertainment companies in the world. Apply today to start your adventure and be a memorable part of experiences that guests will treasure for a lifetime.
Job Requirements
- Must be at least 16 years of age to comply with Iowa Child Labor Laws
- Ability to work flexible schedule including evenings, weekends, and holidays
- Must have reliable transportation to and from scheduled shifts
- Ability to comply with all uniform policies
- Must possess exceptional customer service skills with the ability to resolve questions, problems, and concerns positively and professionally
- Ability to positively engage with guests to promote sales and customer satisfaction
- Previous experience with POS technology and PCI compliance is a plus
- Ability to follow direction, multi-task, and work independently or as part of a team
- Ability to stand, walk, and remain on feet for majority of the workday
- Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to use a step ladder safely
- Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
- Work will be performed in indoor and outdoor environments with exposure to variable weather conditions including heat, cold, sun, rain, snow, and humidity
Job Qualifications
- No education required
- Previous retail experience is helpful but not required
- Ability to read, write, and speak fluent English
- Spanish or other bilingual language skills are a plus
- Exceptional customer service skills
- Ability to engage positively with guests to promote sales and satisfaction
- Ability to follow directions and work independently or as part of a team
Job Duties
- Welcome and greet all guests with a smile as they enter retail locations
- Initiate conversations with guests and assist with any questions regarding merchandise or souvenirs
- Maintain a general knowledge of all available merchandise to assist guests
- Maintain knowledge of current sales and promotions and promote these to prospective guests
- Attempt to increase revenue by utilizing sales techniques such as suggestive selling and upselling
- Resolve guest concerns in a courteous and prompt manner
- Operate all POS equipment accurately to finalize purchases
- Ensure merchandise is well stocked, organized, and presentable
- Ensure retail locations are clean and safe
- Refold or rehang clothing items as necessary
- Assist managers and supervisors with monitoring inventory control methods
- Process and return damaged merchandise according to company policies
- Operate mobile retail carts when applicable
- Rotate food and beverage products following health code regulations
- Safely use step ladders to reach higher shelving
- Remain vigilant against possible theft
- Notify leadership when supplies are running low
- Report maintenance or safety concerns promptly
- Perform all other duties assigned by leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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