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Job Overview
Employment Type
Part-time
Seasonal
Compensation
Hourly
Range $9.75 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Ability to cross-train
Free admission to Adventureland and select parks
Invitations to exclusive company events
Supportive workplace culture
Job Description
Herschend Family Entertainment is a renowned family-held themed attractions company with a rich history spanning 75 years. Founded when the Herschend family discovered wonder deep in an Ozark Mountain cave, the company has grown into the largest family-owned operator of themed attractions, managing 49 leading attractions and immersive experiences worldwide. Their shared purpose is clear: Bringing Families Closer Together by Creating Memories Worth Repeating. This is achieved through the dedication of passionate hosts who deliver exceptional guest experiences, embodying Heartspitality - the blend of heart and hospitality.
One of Herschend's premier destinations is Adventureland Park, where the company blends fun,... Show More
One of Herschend's premier destinations is Adventureland Park, where the company blends fun,... Show More
Job Requirements
- Must be at least 18 years of age to comply with Iowa child labor laws
- ability to work flexible schedule including evenings, weekends, and holidays
- must have reliable transportation to and from scheduled shifts
- ability to comply with all uniform policies
- must possess safety-oriented mindset and understand importance of complying with all state and local food preparation and serving regulations
- must possess exceptional customer service skills with ability to resolve questions and concerns professionally
- must be able to speak with guests directly in absence of other F&B leadership
- ability to handle high-pressure situations and meet demands of constant deadlines
- must possess strong written and verbal communication skills
- must possess strong attention to detail and problem-solving abilities
- previous experience with POS technology and PCI compliance a plus
- ability to stand, walk, and remain on feet for majority of workday
- ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
- ability to withstand heat and humidity from food preparation equipment
- ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
- role based in indoor and outdoor food stall or restaurant locations
- subject to frequent interruptions and requests
- frequent exposure to variable weather conditions including heat, cold, sun, humidity, dust, rain, snow, and ice
- subject to repetitive motion and high noise levels
Job Qualifications
- No education requirements
- 1+ years of previous work experience in food service, quick service, or restaurant setting
- 1+ previous supervisory experience a plus, preferably in food or restaurant setting
- previous amusement park, theme park, or waterpark experience a plus
- must be bartender/server certified (TIPS) or become so within 30 days of hire when required by state and local guidelines
- ability to read, write, and speak fluent English
- Spanish or other bilingual language skills are a plus
Job Duties
- Supervise the daily operations of the bartending team and any other assigned departments
- lead by example, attitude, and as a representation of Adventureland's core values
- act as an approachable mentor and coach to all assigned hosts
- become knowledgeable of performing the essential duties of all assigned bar positions and backfill when needed
- participate in hiring, orientation, training, performance coaching, and discipline of assigned hosts
- ensure all required meal and other breaks are given in accordance with Iowa law
- assist with team scheduling and timekeeping activities
- welcome all guests with a smile and positive attitude
- perform opening and closing procedures including food preparation and cleanup
- practice, teach and enforce proper food safety guidelines
- adhere to all bar-related TIPS safety training protocols
- maintain compliance with company and industry best practices to create a safe environment
- handle and resolve escalated guest concerns
- oversee quality controls and production of food items
- manage inventory focusing on portion and waste controls
- interface with warehouse on product and supply needs
- interface with maintenance on all equipment or physical plant needs
- utilize POS and registers to accurately run tabs and prepare checks
- complete all other duties assigned by leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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