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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
job training
flexible schedule
Retirement Plan
Job Description
The Adventure Concierge role is part of a vibrant company culture where team members genuinely believe in what they do and are committed to delivering passionate and customer-focused service. This organization thrives on creating memorable guest experiences through attentive service and a welcoming environment. Offering a pay rate of $15.00 per hour, this position reflects an engaging and dynamic workplace where the Adventure Concierge plays a crucial role in guest satisfaction and operational efficiency.
The Adventure Concierge team is responsible for managing and coordinating various guest services including booking activities, spa appointments, and dining reservations, ensuring that every guest’s exp... Show More
The Adventure Concierge team is responsible for managing and coordinating various guest services including booking activities, spa appointments, and dining reservations, ensuring that every guest’s exp... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license
- Ability to communicate effectively with guests, managers, and team members
- Knowledge of POS and inventory software preferred
- Ability to work outdoors in all weather conditions
- Ability to sit or stand for extended periods
- Ability to operate a company vehicle or golf cart
Job Qualifications
- High school diploma or equivalent
- Valid driver’s license
- Hotel front of house operations experience preferred
- Excellent verbal and written communication skills
- Ability to exercise judgment and make decisions
- Basic knowledge of math
- Effective interpersonal skills
Job Duties
- Completes pre-arrival emails and calls before guest arrival to book activities, spa services, and schedule dining times
- Be a point of contact for guests to inform guest of special happenings during their stay and to answer any questions they may have
- Gathers/tracks guest information and preferences by maintaining the guest database
- Creates unique memorable experiences for our guests
- Knowledge of merchandise and be able to help guests with sales
- Re-stocking Gift Shop floor as needed
- Have solid computer and various software knowledge: POS, Inventory systems, Excel, Word, Outlook
- Assist with monthly inventory of shops, storage areas, and satellite retail locations
- Reviews traces daily and confirms information with other departments
- Audit activity and spa bookings to ensure accuracy
- Communicates accurate guest information & preferences to other team members & departments
- Monitors website content to ensure accurate even information is posted
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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