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Adorn Bar & Restaurant Server

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $12.35 - $13.85
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Holiday pay
employee discount

Job Description

Four Seasons Hotels and Resorts stands as a globally recognized leader in luxury hospitality, renowned for delivering exceptional guest experiences powered by its dedicated team of professionals. Established with a vision to elevate the hospitality industry, Four Seasons operates a collection of luxury hotels and resorts across the world, each committed to the highest standards of service and genuine care. The company’s ethos revolves around treating every individual with respect and kindness, creating meaningful connections that enrich both the guest experience and the workplace culture. This commitment to excellence has garnered numerous accolades and a loyal clientele, positioning Four Seasons as a benchmark in luxury accommodations and services.

The Four Seasons Hotel Chicago embodies this tradition of luxury and innovation. Strategically located near the famed Magnificent Mile and the heart of the city's business and financial districts, the hotel offers 345 elegantly appointed guest rooms and suites alongside a luxury spa, catering to both leisure and business travelers. The property is a vibrant convergence of culture, style, and energy, featuring the newly transformed Adorn Restaurant and Bar. The restaurant captures the essence of Chicago through globally inspired cuisine, crafted with the bounty of the Midwest, while the bar offers a dynamic selection of craft cocktails and an engaging wine list, fostering a lively, convivial atmosphere. Ranked among Conde Nast Traveler Reader's Choice Top 50 Hotels worldwide, Four Seasons Hotel Chicago is as much a destination for authentic urban luxury as it is a hub for cultural expression and social gathering.

The Adorn Bar & Restaurant Server at Four Seasons Hotel Chicago plays a pivotal role in maintaining the hotel's esteemed reputation for impeccable service and guest satisfaction. This position is integral to the dining experience, requiring a detail-oriented and proactive individual capable of multitasking within a dynamic, fast-paced luxury environment. Servers act as the primary point of contact for guests, providing attentive service that includes greeting and welcoming guests, suggestive selling of menu items, describing dishes in an appealing manner, and recommending beverage pairings that enhance the culinary experience. The server’s duties extend beyond order taking to anticipating guest needs, ensuring overall satisfaction, and contributing to the seamless operation of the restaurant.

Success in this role demands a genuine passion for luxury hospitality, strong interpersonal skills, and the capability to use various electronic systems seamlessly to enhance service delivery. The ideal candidate will be a team player who thrives in a collaborative setting, ready to adapt to work schedules that include early mornings, evenings, weekends, and holidays. The position offers competitive compensation, ranging from $12.35 to $13.85 per hour, along with comprehensive benefits including medical, dental, vision, retirement plans, paid time off, and employee recognition programs. Working at Four Seasons means joining a world-class team where professional development and personal growth are prioritized, supported by ongoing learning opportunities and inclusion initiatives. This role provides a unique opportunity for those who are passionate about creating memorable guest experiences and who aspire to advance their careers within the world's leading luxury hotel company.

Job Requirements

  • valid work authorization for the U.S.
  • ability to work full-time including early mornings, evenings, weekends and holidays
  • strong interpersonal skills
  • willingness to work collaboratively in a team
  • problem-solving skills
  • previous experience in a free-standing restaurant or bar preferred

Job Qualifications

  • fluent verbal and written English
  • knowledge of electronic point of sale systems
  • previous experience in a restaurant or bar
  • strong attention to detail
  • excellent communication skills
  • passion for luxury hospitality
  • ability to multitask effectively

Job Duties

  • greet and welcome guests
  • suggest menu items and beverages
  • describe dishes and explain menu
  • recommend beverage pairings
  • anticipate guests’ needs
  • monitor overall guest satisfaction
  • maintain a clean and organized work environment

Job Criteria

Experience

Mid Level (3-7 years)


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