Admissions Coordinator

Salem, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.75 - $25.75

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

prescription drug coverage

Paid Time Off

paid life insurance

Employee assistance program

Employee Discounts

401-K

Job Description

Regency Albany is a highly respected skilled nursing community situated in the heart of the Willamette Valley, renowned for its commitment to delivering compassionate and quality care to its residents. Nestled in a picturesque region that combines natural beauty with a friendly and supportive neighborhood, Regency Albany offers a nurturing environment where seniors can thrive with dignity and comfort. The community takes pride in providing an array of healthcare and support services, tailored to meet the unique needs of each resident, ensuring their well-being and enhancing their quality of life. With a dedicated team of professionals who embrace resident-focused values and a culture of respect, Regency Albany has earned a reputation for excellence and trust within the local area and beyond.

The Admissions Coordinator role at Regency Albany is key to maintaining and growing the community’s occupancy and revenue goals. This position is fundamental in managing the complete inquiry and admission process, acting as the first point of contact for prospective residents and their families. The successful candidate will be responsible for conducting tours, providing personalized assessments, and effectively communicating the benefits and services of the Assisted Living Community. Reporting to the Community Relations Director, the Admissions Coordinator also plays a pivotal role in marketing initiatives designed to increase move-ins and ensure the facility remains consistently tour-ready.

This full-time position requires a combination of interpersonal skills, marketing acumen, and administrative capabilities. The Admissions Coordinator must maintain a thorough understanding of community programs to educate and assist prospective residents throughout their decision-making journey. In addition, they collaborate with maintenance and business office teams to guarantee apartment readiness and timely financial verification processes. Strong customer service skills and the ability to build trusting relationships are essential components of this role.

Regency Albany is deeply committed to fostering an inclusive workplace that values equal employment opportunities for all individuals, regardless of race, color, ancestry, religion, gender, sexual orientation, age, or veteran status. The benefits package for this role is comprehensive, including medical, dental, and vision insurance options, paid time off, life insurance, employee assistance programs, discounts, and a 401-K plan. The organization supports career growth and development within a supportive team environment, making this an excellent opportunity for individuals passionate about making a meaningful difference in senior care.

Job Requirements

Ability to work independently with minimum supervision
problem-solving
conflict management
budgeting
possess excellent leadership and have a caring disposition
good communication skills, verbal and written
routinely follow written and verbal instructions
English language skills are adequate to allow communication with residents and staff
experience interacting and working with hospital-based clinicians (physicians, nurses, discharge planners, and social workers)
experience in an outside sales and marketing role, with demonstrated experience in making sales calls to healthcare professionals
possesses a valid driver's license and has access to a vehicle

Job Qualifications

Experience interacting and working with hospital-based clinicians (physicians, nurses, discharge planners, and social workers)
experience in an outside sales and marketing role, with demonstrated experience in making sales calls to healthcare professionals
good communication skills, verbal and written, routinely follow written and verbal instructions
ability to work independently with minimum supervision
possess excellent leadership and have a caring disposition
English language skills are adequate to allow communication with residents and staff
possesses a valid driver's license and has access to a vehicle

Job Duties

Responsible for fulfilling budgeted occupancy and move-in goals
maintains and improves upon the occupancy level and revenue production of the community to include managing the inquiry process and completing all activities required securing move into the community
manages the move-in process by assisting prospective residents, their family members, and/or advisers in the decision-making process by understanding their needs and educating them about the community's services and programs
works with Maintenance to ensure apartment readiness for move-ins maintains model apartments and ensures the community is always tour-ready
demonstrates exceptional customer service skills to all customers
responsible for taking referral information from telephone and walk-in inquiries, obtaining necessary personal, clinical, and financial information
works with the Business Office Manager to ensure prompt coordination for financial verification and ensures financial verification and forms are accurate and complete
coordinates the pre-admission process and acts as a liaison between the customer and the community