Admissions & Marketing Manager

Salem, OR, USA|

Job Overview

Compensation

Salary

Range $43,800.00 - $65,800.00

Benefits

competitive salary

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid Time Off

Paid holidays

Career growth opportunities

Training and Development

employee recognition

Job Description

Salem Transitional Care is a well-established healthcare facility dedicated to providing exceptional transitional care services to the community. We specialize in offering skilled nursing, rehabilitation, and support for individuals during critical life transitions, ensuring they receive the highest level of personalized care and compassion. Our team is committed to fostering a welcoming and supportive environment where every new resident begins their journey with trust, connection, and the assurance that someone truly cares. As a respected provider in long-term care, Salem Transitional Care places a strong emphasis on community relationships and collaborative care with healthcare professionals, families, and residents. We strive to create a culture of excellence, rooted in teamwork and the core values of being a Force for Good in healthcare.

The role of Admissions & Marketing Manager at Salem Transitional Care is integral to our mission of delivering outstanding care and support. This full-time position offers a competitive salary and an opportunity to make a meaningful impact by guiding residents and their families through one of life’s most important decisions—the transition into quality care. The Admissions & Marketing Manager is responsible for building and sustaining strong relationships with hospitals, physicians, case managers, discharge planners, and other community referral sources. They serve as a trusted liaison, coordinating the admissions process from the initial inquiry through to successful admission, ensuring a smooth and seamless experience.

In this role, you will conduct tours for prospective residents and families, showcasing the services, culture, and compassionate environment that sets Salem Transitional Care apart. You will manage bed availability, collaborate closely with clinical and leadership teams, and partner with various departments such as the CEO, CNO, Business Office, and Social Services to ensure timely admissions and room readiness. The Admissions & Marketing Manager is also charged with conducting outreach visits, organizing community events, and leading marketing efforts to promote the facility’s services and expand its reach within the community.

Ideal candidates are relationship-driven professionals who thrive on connecting with people, solving problems, and creating exceptional first impressions. We seek individuals with outstanding communication and customer service skills, strong organizational abilities, and a passion for helping others during critical life changes. A self-motivated, outgoing personality comfortable with networking within the healthcare community is essential.

This position offers an exciting opportunity to join a collaborative leadership team that values innovation, teamwork, and exceptional service. You will play a key role in helping individuals find the care and support they need while contributing to the growth and reputation of a trusted healthcare organization. We support our team with competitive salary packages, comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan, generous paid time off, career advancement opportunities, ongoing training, and a positive, team-focused culture where your contributions truly make a difference.

Job Requirements

Associate's or Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field preferred
Equivalent admissions, marketing, or sales experience may be considered in lieu of a degree
Valid driver's license
Three to four years of experience in admissions, healthcare marketing, sales, business development, or customer service preferred
Experience in long term care, skilled nursing, rehabilitation, or senior living preferred
Six months of long term care experience preferred
Ability to travel locally for marketing and referral visits
Completion and clearance of all state specific background check requirements prior to contact with residents or patients

Job Qualifications

Associate's or Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field preferred
Equivalent admissions, marketing, or sales experience may be considered in lieu of a degree
Three to four years of experience in admissions, healthcare marketing, sales, business development, or customer service preferred
Experience in long term care, skilled nursing, rehabilitation, or senior living preferred
Six months of long term care experience preferred
Outstanding communication, customer service, and interpersonal skills
Strong organizational skills with the ability to manage multiple priorities in a fast paced environment
Self-motivated, outgoing, and comfortable networking within the healthcare community
Ability to work collaboratively with residents, families, referral partners, and interdisciplinary teams
Strong problem-solving skills and attention to detail
Professional presentation and confidence when conducting tours and community outreach
Proficiency with Microsoft Office and the ability to learn healthcare software systems

Job Duties

Build and maintain strong relationships with hospitals, physicians, case managers, discharge planners, and other community referral partners
Coordinate the admissions process from initial inquiry through admission, ensuring a smooth and welcoming experience for residents and families
Conduct tours for prospective residents and families while showcasing the services and culture of our facility
Manage bed availability and collaborate with clinical and leadership teams to facilitate timely admissions
Partner with the CEO, CNO, Business Office, Social Services, and interdisciplinary team to coordinate admissions, room readiness, and resident transitions
Serve as a trusted resource for residents, families, and referral partners by answering questions and providing guidance throughout the admissions process
Conduct outreach visits and maintain relationships with referral sources to support facility growth and community presence
Plan and participate in community events, presentations, and marketing activities that promote Salem Transitional Care and our services
Monitor customer satisfaction and help identify opportunities to improve the resident and family experience
Complete admission paperwork accurately while ensuring all required documentation is obtained prior to admission
Maintain confidentiality and compliance with all federal, state, and company policies and regulations
Provide exceptional customer service while creating a positive first impression for every resident, family member, and referral source