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Admission Visit Coordinator and Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible schedule
wellness programs

Job Description

Taft School is a prestigious independent day and boarding school committed to providing an outstanding educational experience. Located in a vibrant community, Taft emphasizes academic excellence, personal growth, and strong community values. The school fosters a supportive and inclusive environment where students are encouraged to grow intellectually, socially, and ethically. Taft's Admission Office plays a crucial role in welcoming prospective families and helping them understand the unique opportunities the school offers. \n\nThe Admission Visit Coordinator and Receptionist position is a vital component of the Admission team, dedicated to ensuring that prospective families have a warm, organized, and informative visit experience.... Show More

Job Requirements

  • high school diploma
  • at least one year of receptionist experience
  • strong communication skills
  • strong organizational skills
  • attention to detail
  • ability to work in a diverse environment
  • prior customer service, hospitality or administrative experience
  • proficiency with Google Workspace and CRM systems
  • ability to multitask
  • ability to work after hours and weekends during peak admissions times

Job Qualifications

  • high school diploma required, undergraduate degree preferred
  • at least one year of experience in a receptionist position
  • strong written and verbal communication skills
  • strong organizational skills
  • attention to detail and ability to work in a diverse environment
  • prior experience in customer service, hospitality, or administrative support
  • proficiency in Google Workspace and comfort with admission software or CRM systems
  • ability to multitask and remain calm under pressure
  • ability to work after normal business hours and on weekends as needed

Job Duties

  • serve as the welcoming face of the admission office for visiting families
  • facilitate introductions between prospective families and their tour guides as well as with their admission counselors
  • coordinate prospective family meetings with coaches, program directors, and department heads as needed
  • oversee and organize the tour guide program including recruiting and training student tour guides, coordinating and scheduling all campus tours, appointing and overseeing the admission council and council heads
  • prepare materials and spaces for visits including welcome packets and meeting rooms
  • coordinate with Aramark to provide refreshments for admission visitors
  • track and follow up with visiting families to ensure a positive experience
  • schedule, coordinate, and assist with admitted student days
  • provide administrative support to the director of enrollment and the admission department as directed
  • assist families with completing application materials and navigating the admissions process
  • maintain confidentiality of all admission and applicant records, files, and information
  • forward necessary admission materials to traveling admission counselors
  • provide admission department information to other departments as needed
  • assist other departments throughout the school on an as-needed basis
  • field and respond to phone, mail, and email inquiries from applicants and parents
  • arrange off-campus interviews and meetings as necessary
  • serve as a warm and welcoming receptionist in the admissions reception room

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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