Administrator, Service Center - TForce Freight

The Service Center is a pivotal part of our logistics operations, dedicated to providing exceptional support and service to our customers. Our establishment specializes in managing freight and shipment logistics, ensuring seamless coordination between various dispatch offices and addressing customer needs efficiently. As a key operator within the service center, we focus on maintaining high standards for handling inquiries, processing paperwork, and managing freight-related issues such as coverages, shortages, damages, and claims. We pride ourselves on our ability to handle complex logistical challenges while maintaining prompt and accurate communication with our clients and internal teams.

The role of Service Center Clerk is integral to our operations, serving as the frontline responder for customer inquiries and support related to freight logistics. This position requires a detail-oriented and organized individual who can effectively process paperwork, answer questions about rate quotes and appointments, and collaborate extensively with both central and local dispatch offices. The clerk plays a crucial role in managing load schedules and ensuring that data entry, including the keying of bills from manifests, is accurate and timely. Working as a Service Center Clerk offers an excellent opportunity to develop expertise in freight logistics, customer service, and clerical operations within a dynamic and fast-paced environment. This position is typically full-time and offers a salary aligned with industry standards, providing a stable career path for candidates interested in the logistics and service sector.