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Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Job Description
The Service Center is a pivotal part of our logistics operations, dedicated to providing exceptional support and service to our customers. Our establishment specializes in managing freight and shipment logistics, ensuring seamless coordination between various dispatch offices and addressing customer needs efficiently. As a key operator within the service center, we focus on maintaining high standards for handling inquiries, processing paperwork, and managing freight-related issues such as coverages, shortages, damages, and claims. We pride ourselves on our ability to handle complex logistical challenges while maintaining prompt and accurate communication with our clients and internal teams.
The role of S... Show More
The role of S... Show More
Job Requirements
- U.S. citizen or otherwise authorized to work in the U.S.
- must be at least 18 years of age
- high school diploma or equivalent
- basic computer skills
Job Qualifications
- High school diploma or equivalent
- basic computer skills
- strong communication skills
- ability to multitask effectively
- attention to detail
- customer service experience preferred
Job Duties
- Review invoices
- work with both central and local dispatch offices to assist in managing load schedules
- answer customer inquiries relating to rate quotes, appointments, etc
- perform data entry functions, i.e. keying bills from manifests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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