Administrator, Service Center Part-Time - TForce Freight

The hiring company is a dynamic Service Center dedicated to providing efficient and reliable logistical support, specializing in managing freight operations and customer service within the transportation industry. This establishment prides itself on delivering exceptional service by coordinating between dispatch offices and customers to streamline freight handling processes, ensuring accuracy in invoicing, and maintaining smooth communication regarding scheduling and freight-related inquiries. They emphasize a collaborative work environment where employees are valued for their attention to detail and commitment to operational excellence.

The role of a Part-Time Clerk at the Service Center is essential in supporting the daily operations involving freight management and customer service. As a Service Center Clerk, the individual will engage in answering customer inquiries, processing paperwork related to transportation coverages, shortages, damages, claims, and the tracing of freight shipments. This position requires close collaboration with both central and local dispatch offices to assist in managing load schedules and addressing customer questions related to rate quotes and appointment scheduling. The role involves performing various administrative tasks such as data entry, specifically keying bills from manifests, and reviewing invoices to ensure accuracy.

This part-time position offers a flexible work schedule, ideal for individuals seeking to contribute to a vital function within the transportation logistics sector without the commitment of full-time hours. The role requires an individual with basic computer skills, attention to detail, and the ability to manage multiple tasks effectively while maintaining communication between the dispatch teams and customers. Working in this service-oriented role requires excellent interpersonal skills, the ability to handle inquiries promptly, and an understanding of the importance of accurate documentation in freight operations. The position is suited for candidates who are self-motivated and can work efficiently within a team to ensure the seamless operation of the Service Center's logistical and customer service functions.