Administrative Support Specialist

Salinas, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $27.74 - $39.78

Work Schedule

Standard Hours

Flexible

Benefits

Dental Insurance

Employee assistance program

Health Insurance

Health savings account

Life insurance

Paid Time Off

Professional development assistance

Retirement Plan

Tuition Reimbursement

Vision Insurance

Job Description

Interim, Inc. is a dedicated non-profit organization committed to providing services and affordable housing solutions for individuals with mental illness in the Monterey County region. Focused on fostering productive and fulfilling lives, Interim, Inc. strives to create a supportive community environment where those affected can live, work, learn, and participate fully in society. The organization emphasizes mental health support, housing stability, and community integration, ensuring that clients receive compassionate care and services tailored to their unique needs. As part of its mission, Interim, Inc. offers various programs that assist individuals in securing and maintaining stable housing, overcoming barriers related to mental health, and accessing vital social services.

The Administrative Support Specialist position plays a crucial role within the Housing Navigation team at Interim, Inc. This role is designed to ensure that clients seamlessly access and sustain services through the Central California Alliance for Health (CCAH) and other related housing support initiatives. The Specialist acts as a key player in supporting the transition of clients to Housing Intervention (HI) programs administered by Monterey County Behavioral Health (MCBHB). With responsibilities spanning eligibility documentation, record keeping, data tracking, and direct client interaction, this role is integral to the continuity and efficiency of housing services offered by Interim. The Administrative Support Specialist collaborates closely with Housing Navigators, program leaders, and community partners to maintain compliance with program requirements, organize client files, and provide hands-on support to individuals experiencing housing insecurity.

This full-time position offers competitive hourly wages ranging from $27.74 to $39.78, with the opportunity for overtime compensation based on education and work experience. Working 40 hours per week, the role demands exceptional organizational skills, attention to detail, and proficiency with electronic records systems. Beyond administrative duties, the Specialist may provide direct services such as housing plan development, individualized client meetings, and assistance with applying for housing benefits. Their work involves ensuring accurate and timely documentation of services, managing billing and reporting tasks, supporting audits, and enhancing program workflows to improve service delivery.

Overall, the Administrative Support Specialist contributes to the foundation of Interim’s commitment to community well-being by fostering housing stability for vulnerable populations. The role offers rich opportunities to engage in meaningful work that directly impacts individuals’ lives, supported by an environment that values professional development and offers comprehensive benefits for employees.

Job Requirements

High school diploma or equivalent
Associate's degree preferred
Experience providing administrative support in healthcare, behavioral health, housing, or social services preferred
Experience with data tracking and documentation management preferred
Bilingual skills may be preferred
Valid driver's license
Safe operating vehicle with auto liability insurance
Good driving record
Criminal record clearance
Proof of work authorization in the United States
Ability to work independently with minimal supervision

Job Qualifications

Knowledge of administrative and clerical procedures, recordkeeping, and documentation
Ability to organize and track multiple tasks and deadlines
Ability to review forms and eligibility documentation accurately
Strong communication and interpersonal skills
Ability to work collaboratively with multidisciplinary teams
Proficiency with electronic records systems, spreadsheets, and Microsoft Office
Ability to maintain confidentiality and handle sensitive information
Ability to develop and improve organizational workflows
Strong ability to write clear and concise progress notes
High school diploma or equivalent
Associate's degree preferred
Experience in administrative support within healthcare, behavioral health, housing or social services preferred
Experience with data tracking and eligibility verification preferred
Bilingual skills may be preferred
Valid driver’s license and good driving record
Ability to work independently with minimal supervision
Experience with serious mental illness or substance use disorders preferred
Familiarity with CCAH and housing navigation documentation preferred
Experience supporting compliance and quality assurance processes preferred

Job Duties

Assist Housing Navigators and clients with completing required intake and eligibility documentation
Collect, organize, verify, and maintain eligibility documents and verifications
Ensure timely completion, submission, and maintenance of required forms
Support clients in applying for housing benefits and track application status
Follow up with staff, clients, landlords, and partners on documentation updates
Monitor documentation to support qualification for housing services and transitions
Provide direct care services and maintain accurate progress notes
Maintain accurate client files, databases, billing records, and tracking systems
Complete data entry, reporting, billing, and documentation tracking
Monitor compliance and support audits and quality assurance
Develop and maintain administrative and tracking systems
Support coordination between team members and external providers
Identify workflow gaps and communicate to leadership
Assist in creating efficient processes
Maintain program calendars, schedules, referrals, and communication logs
Provide general administrative support including scheduling, filing, and correspondence
Prepare reports, spreadsheets, and program materials
Support professional communication with clients and community partners
Maintain confidentiality and comply with privacy requirements
Perform other duties as assigned