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Administrative Support Assistant (CYS) (Developmental)

Huntsville, AL, USA|Travel, Onsite

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.73 - $26.43
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Life insurance
401k
Retirement Plan
Paid Personal Time Off
Paid federal holidays
Access to fitness centers and libraries

Job Description

Child and Youth Services (CYS) at Redstone Arsenal, Alabama, is a well-established program dedicated to supporting the needs of military families by providing high-quality childcare and youth services. As an integral part of the Army Non-Appropriated Funds (NAF) system, CYS plays a pivotal role in ensuring that children and youth in military communities receive a safe, nurturing, and enriching environment that fosters their development and well-being. The program's staff are committed to upholding the Department of Defense's mission by delivering professional, reliable, and compassionate services tailored to the unique challenges faced by military families.

This Regular Part-Time position offers a minimum workweek of 20 hours and provides eligibility for benefits, making it a flexible and rewarding opportunity for individuals seeking to contribute meaningfully to the military community. Employees in CYS who work at least 15 hours per week benefit from significant childcare discounts, including a 100 percent discount for their first child and a minimum of 25 percent off for additional children, which underscores the organization's commitment to supporting its workforce.

The role encompasses a range of responsibilities that are critical to the smooth operation of the Child and Youth Services. Employees will be tasked with receiving children, youth, parents, and other visitors in a courteous, professional, and welcoming manner. This position requires maintaining accurate sign-in and sign-out records to ensure the safety and security of children by monitoring their departure and confirming only authorized individuals remove them from the facilities. Utilizing the Child and Youth Management System (CYMS), the incumbent will manage registrations, terminations, and waiting lists, ensuring meticulous and reliable data entry for reporting and tracking purposes. The administrative aspect further involves providing essential support such as mail preparation, copying, correspondence, memorandums, and daily activity reporting, all while articulating key policies related to patron fees, enrollments, terminations, waiting lists, and program events.

Working at Redstone Arsenal with Child and Youth Services requires a strong dedication to professionalism, attention to detail, and excellent interpersonal skills. The role also entails flexibility, as employees may need to work irregular hours, including evenings and weekends, and travel to on and off-post locations may be necessary. Successful candidates will have undergone thorough background checks and must maintain current health assessments, including immunizations as per Army and Department of Defense policies. Annual training completion and demonstrated job competence are mandatory to ensure compliance with regulatory standards and the ongoing excellence of service delivery.

Pay levels for this position vary based on the National Finance (NF) system grades, with the NF-02 level offering hourly wages ranging from $18.17 to $23.62 and the NF-03 level providing annual salaries of $42,429 to $55,159 or hourly wages between $20.33 to $26.43. The compensation is pro-rated according to hours worked, providing a transparent and competitive pay structure. This opportunity is open to candidates worldwide, including those eligible for Military Spouse Preference and Involuntarily Separated Military Preference, reflecting the inclusive hiring practices of the agency.

Overall, this position with Child and Youth Services at Redstone Arsenal is ideal for individuals passionate about childcare administration, who enjoy working in a dynamic environment that supports military families, and who are dedicated to contributing positively to the larger defense community. It offers meaningful work, opportunities for professional growth, and the chance to be part of a mission-driven organization dedicated to nurturing the next generation in a military context.

Job Requirements

  • Direct deposit and social security card is required
  • Meet qualification/eligibility/background requirements for this position
  • A one-year probationary period may be required
  • Satisfactorily complete an employment verification (E-Verify) check
  • Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m, and a Child Care Tier 1 background investigation is required
  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations
  • Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required
  • May be subject to irregular hours, evening and/or weekends
  • Travel to on and off post locations is required

Job Qualifications

  • Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures, customer service concepts, and communication techniques in a professional environment
  • Experience using office automation to prepare documents, manage files, and maintain records
  • Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook)
  • Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence
  • Must possess experience demonstrating customer service and business communication skills
  • Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources
  • Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook)
  • Experience entering and maintaining information into automated databases
  • At least 1 year experience equivalent to the next lower grade level NF-02

Job Duties

  • Receives children, youth, parents, and other visitors in a courteous and professional manner
  • Answers telephones, ascertains nature of call, and directs caller to appropriate staff
  • Ensures parents, children, youth, and visitors properly sign into the program
  • Monitors children’s departure to ensure only authorized individuals remove them from the building
  • Registers/terminates children/youth within the CYS program and/or waiting list database using the Child and Youth Management System (CYMS)
  • Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, and Daily Activity Reports
  • Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events
  • Coordinates vacancies and reservations for the hourly care program as required

Job Criteria

Experience

Mid Level (3-7 years)


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