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Guide Dogs for the Blind logo

Administrative Supervisor

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $30.00 - $34.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

Guide Dogs for the Blind (GDB) is a leading nonprofit organization dedicated to enhancing the mobility and independence of individuals who are blind or visually impaired. As the largest guide dog school in North America, GDB has proudly graduated over 16,000 guide dog teams across the United States and Canada since its founding in 1942. With a team of more than 300 dedicated employees, GDB is committed to fostering inclusion, promoting safety, and empowering its clients to travel more confidently. The organization is deeply rooted in its mission to transform lives through exceptional training, community engagement, and innovative programs designed... Show More

Job Requirements

  • 3-5 years of progressively responsible administrative experience with supervisory experience strongly preferred
  • Bachelor’s degree or equivalent experience required degree preferred
  • Intermediate proficiency in Microsoft Office Suite Word Excel PowerPoint Outlook
  • Experience with Salesforce document accessibility paperless environments and technology optimization preferred
  • Demonstrated ability to manage multiple priorities independently
  • Strong leadership problem-solving and organizational skills
  • Excellent verbal written and interpersonal communication skills
  • Customer service orientation
  • Experience with procurement inventory management accounting practices invoicing expense tracking and cash handling
  • Ability to perform extensive computer phone and filing work
  • Flexibility to work weekends as needed

Job Qualifications

  • 3-5 years of progressively responsible administrative experience with supervisory experience strongly preferred
  • Bachelor’s degree or equivalent experience required degree preferred
  • Intermediate proficiency in Microsoft Office Suite Word Excel PowerPoint Outlook experience with Salesforce document accessibility paperless environments and technology optimization preferred
  • Demonstrated ability to manage multiple priorities independently while exercising sound judgment maintaining attention to detail and meeting deadlines
  • Strong leadership problem-solving and organizational skills with the ability to build trust and collaborate effectively across teams
  • Excellent verbal written and interpersonal communication skills including the ability to navigate sensitive situations and conflict with discretion
  • Customer service orientation with the ability to interact professionally with staff clients volunteers vendors and partners
  • Experience with procurement inventory management accounting practices invoicing expense tracking and cash handling
  • Ability to perform extensive computer phone and filing work and flexibility to work weekends as needed for events and operations

Job Duties

  • Oversee complex administrative and operational support across Oregon Operations and Client Programs including coordinating program logistics such as class schedules room and vehicle reservations shared calendars travel arrangements and event support while ensuring seamless communication and collaboration across departments
  • Provide client-facing support during training programs by preparing distributing and tracking adoption paperwork user contracts applications IDs shipments and related materials to ensure consistent high-quality program delivery
  • Serve as a cross-functional liaison and operational hub by supporting meetings and committees scheduling agendas minutes follow-ups assisting Puppy Raising community needs including adoption-related support for career change dogs and partnering with Retail leadership to align and manage gift shop operations including volunteer management
  • Lead and develop staff and volunteers by directly managing the Administrative Program Coordinator goal setting coaching performance monitoring Quarterly Conversations and recruiting training scheduling and supervising administrative and gift shop volunteers
  • Ensure strong data and communication practices by maintaining Salesforce processes developing SOPs ensuring data integrity and documentation accuracy and collecting analyzing and distributing reports and survey data to stakeholders
  • Plan and execute campus events and community engagement initiatives including graduations employee events Camp GDB volunteer recognition and fundraising events while coordinating puppy raiser participation communications travel and logistics and producing event materials
  • Manage procurement and office operations by overseeing inventory tracking vendor coordination supply ordering mailroom services phone and front desk coverage and troubleshooting office equipment to ensure smooth campus operations
  • Provide financial and administrative support through invoice processing petty cash management expense tracking budget preparation assistance and administration of employee clothing programs
  • Support operational compliance and technical needs by assisting with basic IT troubleshooting managing required CVI documentation and photo tracking for incoming dogs adhering to safety policies reporting incidents and completing special projects as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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