Administrative Supervisor

Gresham, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $30.00 - $34.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

flexible schedule

Job Description

Guide Dogs for the Blind (GDB) is a leading nonprofit organization dedicated to enhancing the mobility and independence of individuals who are blind or visually impaired. As the largest guide dog school in North America, GDB has proudly graduated over 16,000 guide dog teams across the United States and Canada since its founding in 1942. With a team of more than 300 dedicated employees, GDB is committed to fostering inclusion, promoting safety, and empowering its clients to travel more confidently. The organization is deeply rooted in its mission to transform lives through exceptional training, community engagement, and innovative programs designed to meet the unique needs of each individual they serve. GDB’s work spans beyond providing guide dogs; it creates genuine partnerships that enhance accessibility and independence for the visually impaired community.

At Guide Dogs for the Blind, we highly value diversity and inclusion, welcoming applicants from all backgrounds regardless of race, color, religion, gender identity, sexual orientation, or disability. We strongly encourage individuals with disabilities, especially those who are blind or visually impaired, to apply. We offer accommodations during the job application process to ensure all candidates have equal opportunities.

The Administrative Supervisor position is a full-time, non-exempt role based on-site at our Boring, Oregon campus, offering an hourly pay range of $30 to $34. This critical leadership role reports directly to the Vice President of Client Programs and is instrumental in driving the successful operation of campus services. The role focuses on overseeing a wide array of administrative and operational functions supporting Oregon campus Operations, including management of the Gift Shop and supervision of administrative staff and volunteers.

This position requires a blend of leadership, operational expertise, and excellent organizational skills. The Administrative Supervisor will coordinate complex logistics such as class schedules, room and vehicle reservations, travel arrangements, and event support. They will play a key role in client-facing support by managing necessary documentation and materials for guide dog training programs. The role also involves serving as a cross-functional liaison to ensure smooth communication and cooperation between various departments.

Additionally, the position includes responsibility for managing staff development, volunteer coordination, and maintaining data integrity through tools such as Salesforce. Events management, procurement, office operations, financial processing, and IT support are integral parts of the job scope. The Administrative Supervisor will also uphold compliance standards and assist in special projects that contribute to the bigger mission of GDB.

This position offers a unique opportunity to lead operations at an organization dedicated to social impact and community betterment. Candidates can expect to work alongside passionate, mission-driven professionals in a collaborative environment that values trust, respect, and service excellence. The role is ideal for a proactive and adaptable leader committed to operational excellence and making a difference in the lives of people who are visually impaired.

Job Requirements

3-5 years of progressively responsible administrative experience with supervisory experience strongly preferred
Bachelor’s degree or equivalent experience required degree preferred
Intermediate proficiency in Microsoft Office Suite Word Excel PowerPoint Outlook
Experience with Salesforce document accessibility paperless environments and technology optimization preferred
Demonstrated ability to manage multiple priorities independently
Strong leadership problem-solving and organizational skills
Excellent verbal written and interpersonal communication skills
Customer service orientation
Experience with procurement inventory management accounting practices invoicing expense tracking and cash handling
Ability to perform extensive computer phone and filing work
Flexibility to work weekends as needed

Job Qualifications

3-5 years of progressively responsible administrative experience with supervisory experience strongly preferred
Bachelor’s degree or equivalent experience required degree preferred
Intermediate proficiency in Microsoft Office Suite Word Excel PowerPoint Outlook experience with Salesforce document accessibility paperless environments and technology optimization preferred
Demonstrated ability to manage multiple priorities independently while exercising sound judgment maintaining attention to detail and meeting deadlines
Strong leadership problem-solving and organizational skills with the ability to build trust and collaborate effectively across teams
Excellent verbal written and interpersonal communication skills including the ability to navigate sensitive situations and conflict with discretion
Customer service orientation with the ability to interact professionally with staff clients volunteers vendors and partners
Experience with procurement inventory management accounting practices invoicing expense tracking and cash handling
Ability to perform extensive computer phone and filing work and flexibility to work weekends as needed for events and operations

Job Duties

Oversee complex administrative and operational support across Oregon Operations and Client Programs including coordinating program logistics such as class schedules room and vehicle reservations shared calendars travel arrangements and event support while ensuring seamless communication and collaboration across departments
Provide client-facing support during training programs by preparing distributing and tracking adoption paperwork user contracts applications IDs shipments and related materials to ensure consistent high-quality program delivery
Serve as a cross-functional liaison and operational hub by supporting meetings and committees scheduling agendas minutes follow-ups assisting Puppy Raising community needs including adoption-related support for career change dogs and partnering with Retail leadership to align and manage gift shop operations including volunteer management
Lead and develop staff and volunteers by directly managing the Administrative Program Coordinator goal setting coaching performance monitoring Quarterly Conversations and recruiting training scheduling and supervising administrative and gift shop volunteers
Ensure strong data and communication practices by maintaining Salesforce processes developing SOPs ensuring data integrity and documentation accuracy and collecting analyzing and distributing reports and survey data to stakeholders
Plan and execute campus events and community engagement initiatives including graduations employee events Camp GDB volunteer recognition and fundraising events while coordinating puppy raiser participation communications travel and logistics and producing event materials
Manage procurement and office operations by overseeing inventory tracking vendor coordination supply ordering mailroom services phone and front desk coverage and troubleshooting office equipment to ensure smooth campus operations
Provide financial and administrative support through invoice processing petty cash management expense tracking budget preparation assistance and administration of employee clothing programs
Support operational compliance and technical needs by assisting with basic IT troubleshooting managing required CVI documentation and photo tracking for incoming dogs adhering to safety policies reporting incidents and completing special projects as assigned