Administrative Specialist supporting General Manager

Marriott International is a leading global hospitality company renowned for its exceptional service and diverse portfolio of hotel brands. Among its distinguished properties is W Hotels, a brand recognized worldwide for its innovative approach to luxury and vibrant guest experiences. Located in the heart of Philadelphia at 1439 Chestnut St, the W Hotel offers a unique blend of contemporary style and sophisticated amenities catering to guests who seek creativity, comfort, and cutting-edge service. Marriott International prides itself on fostering a welcoming, inclusive environment that values the diverse backgrounds and talents of its associates, promoting equal opportunity and continual personal and professional growth.

The role of Property Administrative Specialist at W Hotels is an integral position that supports the efficient operation of the hotel across multiple departments. This full-time, non-management role is tailored for individuals who excel in administrative tasks and thrive in a fast-paced, dynamic hospitality environment. Property Administrative Specialists work closely with departments such as Guest Services, Engineering, and Food & Beverage, providing essential administrative support that ensures smooth daily operations. These specialists prepare important documents using various software tools including word processing, spreadsheets, databases, and presentation software, ensuring accuracy and professionalism in all communications.

Beyond administrative duties, Property Administrative Specialists also function as the primary point of contact for clients and vendors, facilitating clear and effective communication to enhance service delivery. They play a pivotal role in the event process by acting as a liaison between the Sales Office and clients throughout pre-event, event, and post-event phases, coordinating details to create successful, memorable experiences for guests. This position demands attention to detail, excellent organizational skills, and the ability to manage multiple tasks while maintaining a positive and professional demeanor.

Candidates for this role should be committed to upholding Marriott International's high standards, including creating and maintaining a safe workplace, adhering to company policies and procedures, and exemplifying professionalism in appearance and communication. Property Administrative Specialists are expected to develop and maintain strong working relationships with fellow employees and departments, working collaboratively towards shared goals. The role requires physical abilities such as lifting objects up to 10 pounds, extended periods of standing, sitting, or walking, and the ability to perform movements like bending and twisting. The ability to respond appropriately to workplace concerns and report safety incidents is crucial to maintaining a secure and efficient environment.

Joining W Hotels means becoming part of a culture that encourages innovation, curiosity, and a spirit of hospitality that redefines luxury on a global scale. This role offers a unique opportunity to contribute to a forward-thinking hotel brand within a supportive and inspiring global team. Marriott International is dedicated to nurturing the professional development of its associates, allowing each individual to become the best version of themselves while delivering extraordinary experiences to guests. If you are motivated by service excellence, detail-oriented administrative work, and the chance to be part of a world-renowned hospitality company, the Property Administrative Specialist position at W Hotels in Philadelphia is an exciting career opportunity.