
Administrative Specialist supporting General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Diversity and inclusion initiatives
Job Description
The position is with W Philadelphia, located at 1439 Chestnut St, Philadelphia, Pennsylvania, United States, 19102, a prominent hotel under the internationally renowned Marriott International brand. Marriott International is a global leader in the hospitality industry, known for its commitment to excellence, diversity, and innovation. W Hotels, a distinctive part of the Marriott portfolio, is celebrated for setting new standards in luxury and offering a vibrant, inspiring environment that celebrates original ideas and a cosmopolitan lifestyle. The mission of W Hotels is to awaken curiosity and expand worlds, providing a place where guests can enjoy life, open doors and minds, and experience the spirit of Whatever/Whenever service culture that prioritizes guest satisfaction at all times.
This role is for a Property Administrative Specialist, a critical position within the hotel’s administrative team. The Property Administrative Specialists play an essential role in supporting key hotel functions and departments, including guest services, engineering, and food and beverage. Their primary responsibility is to provide comprehensive administrative support, such as preparing documents utilizing word processing software, spreadsheets, databases, or presentations. They serve as a vital liaison between the sales office and clients throughout all event phases – before, during, and after events – ensuring smooth communication and flawless execution.
Fundamental to the hotel's daily operations, the Property Administrative Specialist ensures the smooth running of the hotel by maintaining professional standards, helping to create a safe and efficient workspace, and fostering productive relationships across departments. The role demands multitasking and adaptability as specialists engage in various tasks that may include light physical activity such as moving objects under 10 pounds and being on their feet for extended periods, requiring flexibility, bending, twisting, stretching, and stooping.
This full-time, non-management position requires an individual who is dedicated to upholding company policies, maintaining quality standards, and presenting themselves professionally at all times. The role supports team goals by developing and sustaining positive work relationships, responding appropriately to employee concerns, reporting accidents or unsafe conditions, and supporting supervisors by performing reasonable additional duties as necessary.
Joining W Philadelphia offers a unique opportunity to become part of an innovative and inclusive work culture. Marriott International emphasizes equal opportunity employment and values diversity in its workforce. The organization is committed to ensuring an inclusive environment that respects all associates’ backgrounds, talents, and experiences, encouraging employees to bring their authentic selves to work. This supportive, engaging workplace culture fosters career growth and professional development, allowing employees to excel and thrive.
Overall, the Property Administrative Specialist at W Philadelphia not only supports administrative and operational efficiencies but also embodies the vibrant and forward-thinking ethos of W Hotels. This is an ideal opportunity for someone looking to contribute to a dynamic hospitality environment while developing their skills in a globally respected company known for its dedication to quality and diversity.
This role is for a Property Administrative Specialist, a critical position within the hotel’s administrative team. The Property Administrative Specialists play an essential role in supporting key hotel functions and departments, including guest services, engineering, and food and beverage. Their primary responsibility is to provide comprehensive administrative support, such as preparing documents utilizing word processing software, spreadsheets, databases, or presentations. They serve as a vital liaison between the sales office and clients throughout all event phases – before, during, and after events – ensuring smooth communication and flawless execution.
Fundamental to the hotel's daily operations, the Property Administrative Specialist ensures the smooth running of the hotel by maintaining professional standards, helping to create a safe and efficient workspace, and fostering productive relationships across departments. The role demands multitasking and adaptability as specialists engage in various tasks that may include light physical activity such as moving objects under 10 pounds and being on their feet for extended periods, requiring flexibility, bending, twisting, stretching, and stooping.
This full-time, non-management position requires an individual who is dedicated to upholding company policies, maintaining quality standards, and presenting themselves professionally at all times. The role supports team goals by developing and sustaining positive work relationships, responding appropriately to employee concerns, reporting accidents or unsafe conditions, and supporting supervisors by performing reasonable additional duties as necessary.
Joining W Philadelphia offers a unique opportunity to become part of an innovative and inclusive work culture. Marriott International emphasizes equal opportunity employment and values diversity in its workforce. The organization is committed to ensuring an inclusive environment that respects all associates’ backgrounds, talents, and experiences, encouraging employees to bring their authentic selves to work. This supportive, engaging workplace culture fosters career growth and professional development, allowing employees to excel and thrive.
Overall, the Property Administrative Specialist at W Philadelphia not only supports administrative and operational efficiencies but also embodies the vibrant and forward-thinking ethos of W Hotels. This is an ideal opportunity for someone looking to contribute to a dynamic hospitality environment while developing their skills in a globally respected company known for its dedication to quality and diversity.
Job Requirements
- high school diploma or equivalent
- prior administrative experience preferred
- ability to use word processing, spreadsheet, database, and presentation software
- strong interpersonal and communication skills
- ability to stand for long periods and perform light physical activities
- commitment to following company policies and maintaining professional standards
- willingness to perform reasonable additional duties as assigned
Job Qualifications
- high school diploma or equivalent
- experience in administrative support preferred
- proficiency in office software such as word processors, spreadsheets, and databases
- good communication skills
- ability to multitask and work collaboratively in a team environment
- attention to detail
Job Duties
- provide administrative support to all hotel departments including guest services, engineering, and food and beverage
- prepare documents using word processing, spreadsheets, databases, and presentation software
- act as a liaison between the sales office and clients before, during, and after events
- maintain company policies and quality standards
- uphold professional appearance and communication
- develop and maintain good working relationships with employees and departments
- perform light physical tasks such as moving objects under 10 pounds and standing or walking for extended periods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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