Administrative Receptionist - Bilingual Required

Mid-Willamette Valley Community Action Agency (MWVCAA) is a dedicated nonprofit organization committed to reducing the impacts of poverty by investing in people and their futures. Serving the Mid-Willamette Valley region, MWVCAA offers a variety of programs and services that aim to improve the lives of individuals and families experiencing economic hardships. Their comprehensive approach addresses needs related to basic assistance, education, housing stability, and workforce development, among other areas. MWVCAA’s mission emphasizes empowerment, community involvement, and collaboration with local partners to create sustainable change and equitable opportunities for all community members. With a strong focus on inclusivity and respect, MWVCAA fosters an environment where employees, volunteers, and clients feel valued and supported.

The role of Administration Receptionist at MWVCAA is a key frontline position responsible for providing essential telephone coverage, reception, and clerical assistance to ensure smooth and efficient office operations. This position requires a professional demeanor, strong interpersonal skills, and the ability to handle a wide range of administrative tasks. The Administration Receptionist serves as the initial point of contact for visitors and callers, offering a welcoming presence while guiding them to appropriate resources or personnel. Duties include answering multi-line telephone systems, managing in-person inquiries with tact and empathy, distributing mail, performing word processing and photocopying, filing, and supporting various administrative projects as assigned by supervisors.

This position is vital in maintaining effective communication channels within the agency and with its clients, staff, and community partners. Successful candidates must demonstrate bilingual proficiency in English and Spanish, as this skill is essential for interacting with MWVCAA’s diverse population. The agency requires candidates to pass background screenings and drug/alcohol testing before employment. While this role does not involve supervisory responsibilities, it demands excellent organizational skills and a calm, professional attitude, especially when managing potentially difficult situations involving visitors or callers with urgent needs or complaints.

Working at MWVCAA provides an opportunity to be part of a mission-driven team dedicated to making a lasting difference in the community. The Administration Receptionist contributes to the agency’s overall goal of breaking the cycle of poverty by ensuring that clients and visitors receive timely and respectful assistance. This role also offers exposure to various agency programs and operations, making it an excellent opportunity for individuals interested in community services, nonprofit administration, or social impact work. MWVCAA values dedication, accountability, and a caring approach, encouraging growth and collaboration among its employees. This is an on-site position in an indoor office environment with occasional physical demands like lifting up to 25 pounds and performing manual tasks with office equipment. The work setting includes occasional noise and interruptions, reflecting the dynamic nature of serving a diverse and vibrant community.