Administrative Coordinator

The Ritz-Carlton Marina del Rey is a prestigious luxury hotel located at 4375 Admiralty Way, Marina Del Rey, California. As part of the globally recognized Ritz-Carlton brand under Marriott International, it is committed to delivering exceptional luxury service and creating memorable experiences for every guest. Known for its elegant accommodations, outstanding customer service, and dedication to excellence, The Ritz-Carlton Marina del Rey attracts discerning travelers who seek both comfort and sophistication. It is also renowned for fostering a welcoming environment that appreciates diversity and empowers employees to grow and achieve their best in a supportive workplace.

This full-time, non-management role based at The Ritz-Carlton Marina del Rey offers a competitive hourly wage of $33.30. The position is pivotal within the Housekeeping and Laundry department, focusing on maintaining impeccable standards of cleanliness, organization, and service excellence. The ideal candidate will be responsible for preparing availability reports of guest rooms, verifying room statuses, identifying and rectifying discrepancies, and prioritizing room cleaning schedules effectively. Acting as a liaison between various departments such as Housekeeping, Engineering, the Front Desk, and Laundry, this role ensures smooth communication and coordination across operations.

Key responsibilities also include documenting and resolving issues related to room discrepancies with the Front Desk, managing and distributing cleaning assignment sheets or work boards to housekeeping staff, and actively updating the list of rooms with 'Do Not Disturb' signs. The role demands ensuring that vacant dirty rooms are cleaned promptly and prioritizing urgent and previously restricted rooms for cleaning. Additionally, this position requires completing all paperwork required by the Housekeeping Department, complying with safety policies and company procedures, reporting maintenance problems, safety risks, accidents or injuries, and participating in training programs to obtain necessary safety certifications.

Furthermore, the candidate must uphold a professional appearance and maintain the confidentiality of proprietary information while protecting company assets. Greeting guests courteously, anticipating their service needs, and showing genuine appreciation are central to the guest experience at The Ritz-Carlton. The role supports the cultivation of positive working relationships within the team, encourages collaboration to meet common goals, and requires clear, professional communication both verbally and in writing. The ability to use computer systems efficiently to enter and retrieve work-related information is essential. Physical requirements include standing, sitting, or walking for extended periods and moving objects weighing up to 10 pounds without assistance.

The Ritz-Carlton promotes a culture of inclusivity, equal opportunity, and diversity, making it an excellent workplace for passionate individuals eager to grow their careers in luxury hospitality. Joining this team means becoming part of a respected global brand renowned for its gold standards of service, which emphasize kindness, attention to detail, and continuous improvement. Employees are promised a sense of pride in their work and the opportunity to develop their professional skills while contributing to a premier guest experience. In essence, this role offers an enriching career path within an iconic hospitality leader where commitment to excellence translates into lasting guest memories and individual achievement.