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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.26
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development programs
wellness initiatives
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to quality service and guest satisfaction. The Baltimore Marriott Waterfront, located at 700 Aliceanna St, Baltimore, Maryland, offers guests a luxurious experience with its prime waterfront location and exceptional amenities. As part of Marriott's expansive portfolio, the Baltimore Marriott Waterfront maintains the high standards synonymous with the brand, focusing on creating memorable experiences for its visitors. The hotel provides a comprehensive range of services and fosters a welcoming environment for employees and guests alike, making it a distinguished establishment in Baltimore's hospitality landscape.
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Job Requirements
- high school diploma or equivalent
- ability to handle customer inquiries professionally
- experience with data entry and office equipment
- excellent communication skills
- ability to lift and move objects up to 10 pounds
- willingness to comply with company appearance and conduct standards
- availability to work full time
- commitment to follow company policies and procedures
Job Qualifications
- high school diploma or equivalent
- proficiency in computer systems and office software
- strong communication skills both verbal and written
- customer service experience preferred
- ability to maintain confidentiality
- strong attention to detail
- ability to work effectively in a team environment
Job Duties
- serve as primary contact with guests and communicate via phone and email to respond to inquiries
- enter and retrieve information in computer databases to update records and reservations
- operate standard office equipment including computers
- draft correspondence and documents using word processing and spreadsheet software
- transmit information or documents via computer, mail, or fax ensuring accuracy
- comply with all company policies and procedures
- report accidents, injuries, and unsafe conditions to management
Job Criteria
Experience
No experience required
Job Location
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