Administrative Assistant/Receptionist for High-End Cosmetic Clinic / MedSpa

The Luxe Room is a distinguished multi-location medical aesthetics clinic specializing in a curated range of injectable and skin services. Known for its commitment to innovation, integrity, and delivering outstanding results, the clinic has built a strong reputation within the South Denver community and beyond. The Luxe Room emphasizes a patient-centered, provider-owned approach that fosters natural results through advanced techniques, ensuring that every service is tailored to the individual’s needs. With a growing footprint and an unwavering commitment to quality care, the clinic cultivates a supportive and elevated workplace that reflects the premium experience provided to its clients.

This opportunity is for a Front Desk Administrative / Receptionist position at The Luxe Room’s South Denver location. The role is integral to the smooth operation of the clinic and involves acting as the welcoming face for patients, managing administrative tasks, and supporting the team in providing exceptional patient care. It is a full-time position with a competitive hourly wage ranging between $20.00 and $24.00, designed for individuals who thrive in a dynamic, fast-paced environment and who value both professionalism and warmth in customer interactions.

As a Front Desk Administrative / Receptionist, you will be responsible for greeting and checking in patients, managing payments and paperwork at checkout, and handling appointment scheduling through the clinic's electronic medical records (EMR) system. The role also requires effective communication skills for answering phones, responding to emails and texts, and supporting patients with treatment and product information, following comprehensive training provided by the clinic. A significant part of the role involves proactively optimizing daily schedules to maintain a smooth flow within the clinic, ensuring that patient visits are efficient and pleasant.

Additionally, the position includes responsibilities such as maintaining the reception area's cleanliness and overall clinic ambiance, completing opening and closing duties, and assisting with light administrative projects and local marketing events. This role offers the unique chance to grow within a luxury medical aesthetics environment that values collaboration, continuous learning, and professional development. The Luxe Room supports its employees through paid training and fosters a culture where staff members are treated generously through discounts on treatments and products.

The scheduled workweek involves shifts between 7.5 and 8 hours, generally from 8:30 AM to either 5:00 PM or 6:00 PM, with occasional later evening shifts and Saturday shifts required. This schedule supports a work-life balance while also allowing involvement in special company projects and community marketing events, enriching the team experience.

The ideal candidate for this role will be friendly, polished, and highly reliable, with strong customer service skills and the ability to maintain composure under pressure. They will naturally be collaborative team players who anticipate the needs of both patients and clinic operations with resourcefulness and attention to detail. While experience in a high-end medical spa or luxury hospitality setting is preferred, it is not required, and the clinic welcomes individuals eager to start soon and grow career-wise within this specialized administrative function. The Luxe Room’s commitment to hiring experienced providers separately ensures clear role expectations and opportunities unique to administrative staff members.

This position is best suited for individuals seeking long-term career growth in the administrative and operational side of the medical aesthetics industry rather than transitioning into provider roles. Overall, the Front Desk Administrative / Receptionist role at The Luxe Room represents an exciting career opportunity to work in a beautifully designed clinic environment, contribute to a thriving team, and support a brand that is synonymous with quality, trust, and exceptional patient care in the luxury medical aesthetics field.