Administrative Assistant

Little Rock, AR, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $18.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Competitive wages

Career growth opportunities

Employee Discounts

Retirement Plan

Job Description

DYNE Hospitality Group is the largest franchisee of Tropical Smoothie Cafe, a fast-growing restaurant brand known for its delicious smoothies and innovative menu offerings. DYNE Hospitality Group embraces a mission to create opportunities by leveraging individual talents and fostering an environment where every team member excels in their unique gifts. Founded on the principles of operational excellence, DYNE values its team as family and prioritizes the growth and development of each employee. The company is committed to providing competitive wages, comprehensive benefits, and long-term career advancement opportunities to its team members. Their culture is deeply ingrained in everyday operations, with four core values: Invest In People, Understand Why, Make Smart Decisions, and Make It Happen, which guide all hiring, training, performance reviews, and company communication.

This job opening offers a full-time position with a starting wage of $18.00 per hour plus benefits. The position serves as a key administrative and customer service role within the front of the house. The ideal candidate will provide proficient clerical support, handle reception duties, and ensure a welcoming and professional environment for guests and employees. Critical attributes for success in this role include integrity, reliability, excellent communication skills, and the ability to work effectively in a fast-paced setting. The candidate must also demonstrate strong organizational and time management skills, proactive problem-solving, and the ability to independently prioritize competing demands.

The role involves supporting senior leadership, particularly the Vice President and other assigned executives, with high-level administrative assistance. Duties include drafting company communications, handling invoice approvals, preparing various reports and documents, and managing office supplies and basic bookkeeping functions. Additionally, this position involves liaising with building landlords, technicians, and other external parties to help maintain smooth facility operations and troubleshoot issues as they arise.

Customer service is a major focus for this role, with expectations to greet guests warmly, answer phone calls, direct visitors, and manage messages efficiently. The successful candidate will also track project deadlines, coordinate meeting room bookings, and assist with travel and logistics arrangements for out-of-state team members. Handling customer complaints and escalating issues appropriately is also an essential part of this position. By maintaining ownership of assigned projects and administrative responsibilities, the individual helps ensure that business operations run effectively and deadlines are consistently met.

Overall, this role offers an exciting opportunity to join a company that values culture, invests in its people, and drives continuous growth. Candidates who align with DYNE Hospitality Group’s core values and bring excellent communication, teamwork, and organizational skills will thrive in this position and find ample opportunities for professional and personal development within this dynamic environment.

Job Requirements

High school diploma or equivalent
Previous experience in administrative or clerical roles preferred
Strong written and verbal communication skills
Ability to manage multiple tasks and deadlines
Proficiency in Microsoft Office or similar tools
Strong customer service orientation
Ability to work effectively both independently and in a team
Detail-oriented and highly organized
Proactive problem-solving skills
Comfortable working in a fast-paced work environment

Job Qualifications

High school diploma or equivalent
Previous administrative or clerical experience preferred
Strong communication skills, both written and verbal
Ability to multitask and manage competing priorities effectively
Proficiency with Microsoft Office Suite or similar software
Excellent customer service skills
Ability to work independently and as part of a team
Detail-oriented with strong organizational skills
Problem-solving abilities and proactive approach to work
Experience in a fast-paced environment is a plus

Job Duties

Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
Provides high-level administrative support and assistance to the VP and or other assigned leadership staff
Performs clerical and administrative tasks including drafting letters, company communications, invoice approval, reports, and other documents for executive level staff
Maintains and acts as a liaison to our building's landlord, technicians, and other parties who come through
Must be able to maintain a well-run office, as well as independently troubleshoot facilities problems as they arise
Receives incoming communication or memos on behalf of senior staff, reviews content, determines importance, and summarizes and or distributes contents to appropriate staff
Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping
Takes customer complaints or issues and pass them on to the appropriate parties
Creates and distributes company memos through email, letters, or telephone calls
Coordinates the booking and setting up of meeting rooms
Works with out of state teammates to help coordinate their travel, lodging, meeting and catering logistics
Must be able to be proactive and foresee needs
Provides support for teams when necessary
Performs other related duties as assigned
Maintains ownership of assigned projects and administrative responsibilities by tracking deadlines, following up on outstanding items, and ensuring tasks are completed accurately and on time