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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.75 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Flexible work schedule
Job Description
The Texas Bankers Association (TBA) is the largest and oldest state banking organization in the United States, established in 1885. Over its extensive history, TBA has continually evolved to support its mission of providing world-class advocacy, education, and a wide range of products and services to approximately 400 member banks across Texas. As a not-for-profit 501(c)(6) entity, TBA also encompasses three for-profit subsidiaries and a non-profit foundation, collectively employing over 100 staff members throughout the enterprise. The Association prides itself on fostering a collaborative team culture that values diversity of thought, innovation, and mutual support.
TBA operates at the... Show More
TBA operates at the... Show More
Job Requirements
- High school graduate
- 2-3 years preferred experience in an administrative or customer service setting
- strong customer service and organizational skills
- effective communication skills
- ability to manage multiple tasks simultaneously
- knowledge of Microsoft Office Suite
- attention to detail
- problem-solving skills
- ability to follow directions and work independently
- strong interpersonal skills
Job Qualifications
- 2-3 years preferred experience in an administrative or customer service setting
- strong customer service, organization, and administrative skills
- ability to understand directions and relay to other team members
- excellent time management
- outstanding written and verbal communication skills
- accelerated problem-solving skills
- basic knowledge of administrative duties
- meticulous attention to detail
- ability to manage multiple projects simultaneously and prioritize based on guest and manager needs
- strong interpersonal skills to interact positively with all employees
- excellent knowledge of Microsoft Office Suite and other web-based applications
- high school graduate
Job Duties
- Greet all visitors and callers in a cordial and professional manner
- Provide knowledge of TBA products, services, and departments
- Answer member questions regarding TBA events and products with information on pricing, membership benefits, and website links
- Provide customer service and website navigation assistance for callers and email inquiries
- Setup member logins
- Maintain and order office, kitchen, and printer/copier supplies
- Manage incoming and outgoing mail, UPS, and FedEx
- Maintain staff calendar of TBA events and paid time off
- Coordinate with building management company for all maintenance requests
- Assist with monthly invoicing
- Update and maintain internal member database records
- Process all registrations for events
- Send out event access information to same-day registrants
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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